"Your ereader is no authorized to open this book"

Report · Apr 07, 2020

- I have the current version of ADE

- Both my computer and my Kobo are authorized to open the epub downloads from the library

- when I transfer books to my kobo and go to read them later on my device, I am given the message "Your reader is not authorized to open this book. You need to re-import the book using Adobe Digital Editions"

- I've deauthorized and reauthorized my computer and kobo - even going into >go to folder/library/application support etc. to erase the authorization

- returned and reborrowed and downloaded the books

- I've reset my kobo

- I have synced my kobo

Has any successfully resolved an issue like this?

Report · May 18, 2020

Thank you so much! As I told you in the other thread, we tried with that temporary solution for Windows users, so I'll keep you posted about that. Of course we're still having that major Adobe issue with MacOS users. So sad =(

Report · Jun 10, 2020

Hi, you just need to install Adobe digital edition 3.0 !!! Yeah

Report · Aug 01, 2020

I can't successfully load books to my KOBO GLO. They download from the library to my PC, and move it the KOBO, but then get this message "Your ereader is no authorized to open this book" when I try to read it. I have reauthorized the Kobo, the books and even did a factory reset. I was hoping that downloading the ACSM file and then opening it with ADE would work, but no luck.

I'm somewhat confused by having an ABOBE password and a KOBO password too.

Any suggestions appreciated.

Report · Sep 03, 2020

Same issue, except with my Mac and an older Kobo. Spent way too many hours with Kobo tech support and they finally said "we can't offer you any further help" which means there's no solution to the problem. There's some threads on Reddit showing that this seems to be happening for many people worldwide. Ugh. Time for me to get an iPad and start reading books there.

Report · Dec 16, 2020

OMG! After deauthorizing and reauthorizing, dowloading books, opening books, saving books, deleting books, turning off, turning on, going back to ADE 3, etc. I was going crazy! None of the fixes mentioned here or in other threads worked for me. What changed since the last time I downloaded from my lubrary to overdrive...who knows! But...I fixed my Aura H20 2. I went to settings/device information//repair your kobo account...trumpets blared (in my head) and my books magically appeared!

Good luck to others suffering this same way.