Here is an update with an answer to my problem with the error code on the Mac:
I decided to trash ADE version 2.0 and went back to version 1.7.2, which is available at http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html. I downloaded the version for Mac on Intel-based computers. Just be sure that you delete the ADE version 2.0 before you download version 1.7.2.
This solved the problem---no error code and the ACSM file downloaded to Digital Editions without a hitch. I was able to drop it in my Nook library and all is well. Thank goodness.
Hope that this information helps other Mac users.
Original problem and question:
I have a new Mac Air and have downloaded the Mac version of Digital Editions 2.0 to my computer so I can download books from the public library onto my Nook. Digital Editions installed without a problem and I can see my library (I have used Digital Editions on my old Mac laptop for 2 years).
However, now when I try to download a book from the public library (ACSM file) on my new computer I get the message "error code E_ACT_NOT_READY." I had no problems downloading ACSM files on my old computer. What is the issue here? Most frustrating.
Should I try to download the previous version of ADE (instead of 2.0)? Can I even download that version to a Mac Air?
I have searched the forums and, while several people have asked about this error code, I have not found an answer to the problem. Any help would be appreciated.
Message was edited by: bdmerriam
I can't find where I can download ADE version 1.7.2. on my new MacBook Air. The link provided only allows access to version 4.2 (which didn't work - same error message as with version 4.5 i.e. E_ACT_NOT_READY).
So frustrating. Any help appreciated.
Solving the "E_ACT_NOT_READY" error code can be more complicated than the standard solution of de-authorizing and then re-authorizing your computer. When I tried this, I was not allowed to de-authorize my computer and was told to try again later. But later, even days later, did not work. The only way to de-authorize my computer was to manually erase the "activation.dat" file for Adobe Digital Editions. To do this on a Mac, complete the following steps:
3 Choose the sub-folder Application Support and within this folder find the sub-folder Adobe.
After doing this I was able to open ebooks that I had loaned from a library without changing any further parameters for my account. If you still have problems, I suggest the further steps:
I had the same problem. Deauthorizing and reauthorizing in the way you describe it solved it. Thanx.
Very helpful, thanks especially how to find 'library'. On re-opening Adobe there was still no possibility of reauthorising, so I went to the download link and clicked 'open with' and then the request for authorisation arrived.
Ten ticks for you.
Hi: I'm having the same issue with ADE 4.5 on my new MacBookAir. I transferrred all my files from my old Mac using TimeMachine, and now I find I can't download books from my public library; I get the same message as others have reported. I tried to find the authorization file in Library but there was no sign of an Adobe sub-directory anywhere on the HD. I'm a bit stuck now. Any thoughts? Thanks 🙂
Great, I had the same problem and could solve it with your description! Thanks a lot!!