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The problem with registration in ADE

New Here ,
May 30, 2024 May 30, 2024

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Hello! I bought a book on Google Books, downloaded it to my Mac, and now I want to transfer it to my wife's Pocketbook. I installed the latest version of Adobe Digital Editions, but when I try to load the book for conversion, the program throws an error. I registered with my Adobe account, but I suspect that since Google is the book provider, I should log in with the Google account I used to purchase the book. However, I can't log into my Google account in ADE—it keeps saying the password is incorrect, even though I'm entering it correctly. As a result, I can't do anything. The ADE program itself also looks strange. I'm attaching screenshots. I have already contacted support but have not yet received a clear positive response to solve the problem. I still don't understand how to change the language in the ADE program. The program itself looks odd; there are no "File" or other tabs. I'm not sure if this is relevant, but I'll mention it.IMG20240530133101.jpgIMG20240530133936.jpg

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Community Beginner ,
Jul 06, 2024 Jul 06, 2024

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Same here but different error. The helpdesk basically refers me to the community 

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