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Unable to authorize

New Here ,
Oct 20, 2021 Oct 20, 2021

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I have changed laptops and would like to access my digital editions content on my new laptop. Each time I enter the information I get an error that the vendor account I have entered is not associated with the item I am trying to open.  How can I get access to my study material again to study?

I have tried changing passwords and email addressed but no difference.

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