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Unable to cancel computer authorization

New Here ,
Sep 10, 2023 Sep 10, 2023

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Hello. Whenever I try to cancel the activation of my Mac computer, I receive the error "Unable to erase authorization. Please try after some time."

 

I've followed the following instructions as suggested in prior posts:

Mac:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

 

ADE will be deauthorized now.

Now Authorize ADE again.

 

ADE will be deauthorized now.

Now Authorize ADE again.

 

HOWEVER

When I go to Library/Application Support/Adobe, there is no Digital Editions file and I haven't been able to find the activation.dat file anywhere either.

 

Thanks for your help!

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Deauthorization

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New Here ,
Feb 03, 2024 Feb 03, 2024

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I have the same problem.  Do you already have an solution? 

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