Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

unable to deauthorize computer

New Here ,
Mar 12, 2016 Mar 12, 2016

I have followed all the directions to deauthorize this computer but I can't login to my account. I have changed the password on adobe.com but digital editions is not recognizing my password.

602
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 14, 2016 Mar 14, 2016

Which error message you get exactly?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 14, 2016 Mar 14, 2016

I just found the answer to the deauthorization problem, but I'm still getting the error message

Error getting License. License Server Communication Problem:

E_ACT_NOT_READY

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 14, 2016 Mar 14, 2016

Never mind! I trashed the previous downloaded book and then re-downloaded it and this time was able to read through ADE. Thanks for you response.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 15, 2016 Mar 15, 2016
LATEST

You are welcome.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines