Unable to erase authorization for adobe editions

[knowledge_power23]

So I tried to erase the authorizations for my adobe editions so i could fix the (error check activation) error i was getting but now I can't erase the activation it keeps saying cannot erase activation at this time please try another time but when i do it still won't work! Please HELP!

[susanj12972564]

Yeah, I have the same problem, and received no help so far eve though I stated it is an emergency as I need the book i downloaded to write my exam. No rush just trying to make something of my future here.

[shreya]

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

[jonathanb67508723]

Thank you so much. That worked perfectly.

[gian_francoc41135462]

Great! It worked perfectly for windows

[keithj29969537]

I tried the suggestion for Mac. However, I don't have the digital editions folder in my library files or the activation.dat file. Please advise.

Thank you,

Keith

[Nanaky]

You are in the User Library?

[Herminia24168686ix7z]

there are no references to digital editions folder in my user library. Help! 

[juliaf4204273]

Thank you, thank you ad infinitum!  I spent hours trying to transfer a library ebook to my husbands Kobo.  I have not had this authorization issue before, so I 'chatted' with Adobe who could/would not help but referred me to this forum.  I did a factory reset on my husbands Kobo, tried to download the book getting the same 'unauthorized' Adobe message.  I deleted the ADE app and reinstalled with the same issue.  I tried to delete the authorization and got the same message as knowledge=power to try again later.  I really appreciate your simple clear steps to delete authorization from the regedit file on my Windows computer then reauthorize.  Worked like a charm.  We now both have the ebook on our Kobos and wonder of wonder they both opened for reading.

Cheers

Julia

[sonjab65157452]

I am using windows 10. how do I get start etc to get to regedit ?

[Nanaky]

Press WINDOWS and R. Enter regedit and press Enter.

[AlvarinhoCRS]

That actually worked! Awesome! Thank you so much!

[lutami]

Thankyou...I spent ages on this problem...your solution still works five years later.

[default2qnad4huylpv]

Thanks so much. Worked perfectly.