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How do I set up Digital Editions with a new email?????

New Here ,
Feb 16, 2020

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I changed my Adobe ID after shutting down my website, so had to change the old email which no longer existed to a new one. That worked for all my applications except Digital Editions which still seems to be connected to my old email and hence gives me the following error message when I try and add new library books:

Error getting License. License Server Communication Problem:
E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

 

How do I update my email in Digital Editions? I can't de-authorise from the old one as when I try and enter the old email and pw it just says 'Unable to Erase Authorization'. Maybe because that email no longer exists???

 

I've tried uninstalling and reinstalling and nothing works. How do I fix this?

TOPICS
ADE authorization, Deauthorization

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How do I set up Digital Editions with a new email?????

New Here ,
Feb 16, 2020

Copy link to clipboard

Copied

I changed my Adobe ID after shutting down my website, so had to change the old email which no longer existed to a new one. That worked for all my applications except Digital Editions which still seems to be connected to my old email and hence gives me the following error message when I try and add new library books:

Error getting License. License Server Communication Problem:
E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

 

How do I update my email in Digital Editions? I can't de-authorise from the old one as when I try and enter the old email and pw it just says 'Unable to Erase Authorization'. Maybe because that email no longer exists???

 

I've tried uninstalling and reinstalling and nothing works. How do I fix this?

TOPICS
ADE authorization, Deauthorization

Views

47

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 16, 2020 0

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