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3

Import content failed error

New Here ,
Apr 13, 2021 Apr 13, 2021

I recentl bought a ebook from kobo and downloaded directly to my tablet and to ade where I authorized it with my account etc. After a week or so my library went blank and everything in it disappeared. Every time I try to upload again the file in ade it displays "import content failed" whether is the acsm file or the epub.

I tried everything. Authorization and reauthorization, re-downloaded the ade app to no avail.

On my pc and phone my library is fine and I can find the book there. It's just the tablet (and is driving me insane). I have a Huawei tablet for reference. 

Any recommendations? I don't see anything mentioned in this forum about this error? 

 

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Guest
May 20, 2021 May 20, 2021

Same for me, it works on Pc and smartphone app, but on the tablet I have the same error. 

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Community Beginner ,
Jun 30, 2021 Jun 30, 2021
LATEST

The only fix I have found for 'import content failed' is to delete and reinstall the app.  Took me a few tries, not sure if the device was using a cached copy or I just got bad downloads.

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