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Unable to authorize computer

New Here ,
Jun 22, 2020

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I have an existing account but haven't signed in for many years. I'm trying to authorize my device so that I can read some old content but when I sign in to try and authorize my computer I receive the following error:

laran92486171_0-1592852248473.png

Any suggestions? I no longer have the computer or the original device I used when I authorized the account initially.

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Activation, ADE authorization, Kobo editions

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Unable to authorize computer

New Here ,
Jun 22, 2020

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I have an existing account but haven't signed in for many years. I'm trying to authorize my device so that I can read some old content but when I sign in to try and authorize my computer I receive the following error:

laran92486171_0-1592852248473.png

Any suggestions? I no longer have the computer or the original device I used when I authorized the account initially.

TOPICS
Activation, ADE authorization, Kobo editions

Views

86

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 22, 2020 0
New Here ,
Jun 22, 2020

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Hi. Have you had an answer? I am trying to get the books from Digital editions to a new Kobo reader and I get the same message as you do. However, I have the computer and I know my Adobe ID and password. Good grief

 

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Jun 22, 2020 0
New Here ,
Jun 23, 2020

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No, nothing yet. That's exactly what I'm trying to do. I have books from 9 years ago that I'd like to re-read. I can transfer them but then the device say's it's not authorized. Then when I try to authorize the device I get the error above.

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Jun 23, 2020 0
New Here ,
Jul 13, 2020

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Hi I am having the same problem. I have brought a new computer and down loaded books from Essex Libaries to Adobe Digital Editions. It connects to my kobo but wont let me transfer them to my Kobo. I do not know my ID.

Any ideas

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Jul 13, 2020 0