Unable to download. Error getting License. License Server Communication Problem: E_ACT_NOT_READY

[tiijarvi]

Unable to download

Error getting License. License Server Communication Problem:

E_ACT_NOT_READY

So what does one do with this message, as my e-books, purchased and paid are lying around somewhere, but not on my computer!!??

[Test Screen Name]

Adobe Reader or Adobe Digital Editions?

[jeffreyg21809228]

Adobe Digital Editions

[Test Screen Name]

Wow, it took three years to answer?? Here is the forum for Digital Editions Adobe Digital Editions  - good luck!

[jeffreyg21809228]

I just saw the above message from tiijarvi this morning.

Thanks so much for the link.

I'll try it.

I keep getting a message from ADE to try again later.

I've been trying for 15 hours!

JAG

[jeffreyg21809228]

Now I get this message:

Unable to download

Error getting License. License Server Communication Problem:

E_ACT_NOT_READY

JAG

[Nanaky]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[jeffreyg21809228]

Thank you so much, Nanaky!

I'm very excited to try this process!

Jeffrey

[kimones20937844]

Using WIndows 8, When I go to start what do I do? I am not seeing any registry editor

[jeffreyg21809228]

Mac instructions worked, finally!

Thank you so much, Nanaky!

I tried downloading another book with no problems!

I just need to contact my librarian to reset the previously downloaded ebook.

JAG

[Nanaky]

You must choose Start and choose the option run. If not found press WINDOWS + R.