Adobe Dimension Render ALWAYS stops at 50% and hangs...

[LeeWalt]

Hi,

I am trying to render out my very first adobe dimension file. It is 1080X1000, only 18.7MB. Gets to 50% then just hangs... This has happened on the same file each attempt. Can anyone tell me what I can try to do to fix this issue, please?

Also as I was posting this, I tried to attach the .dn file I am speaking about and adobe gave me this error:

The attachment's epscene.dn content type (application/octet-stream) does not match its file extension and has been removed. What does this mean??

Thanks

[Ussnorway]

yes Adobe lied about being able to send dn files on this forum... the truth is forum staff don't talk to Dimension staff and so nothing actually works correct

• to share your Dn file (which we do need) first zip it
• open the local creative folder (see image 1) and place the zip file in there... you can add it to a fold like Dimension or just have it on its own... that should take a min or two to sync up to the internet
• then open the web interface (see image 2) and set the file to share i.e, add a link which you can then post here

please note only zip works not 7z or any of the other common file types... Adobe is 12 years behind after all

I assume the issue is lack of Ram at your end so once you share the file for testing it should be fine at my end 😉

[Ussnorway]

the lastest update moved the sync button i.e, 1

[matthew5EF8]

so I have been having the same issue the past week. I have tried on 2 computers on with a 2000 series gpu and 16g of ram, another with a 3060 and 16g of ram 11th gen I7 processor. my computer is absolutely not the issue. I also have gig Wifi, so why is this happening? It seems to absolutely be on Adobe's side.