Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Dimension Crash and file errors after crash

New Here ,
Sep 04, 2025 Sep 04, 2025

Im working on my project, I was gonna scale out an flower pot and suddenly my UI and 3D view disappeared. Then I waited for several minute to wait for the action to load. But after a while the application still not respond, so I decided to close it. After closing it with task manager because I was unable to close it normally, once I open Dimension back on and open the file, it show me the "Unable to Open Document" errors screen. I tried uninstall an reinstall Dimension because sometime Dimension froze and unable to load my file properly, it worked before but this time I still get the "Unable to Open Document" errors screen. I have the Log but can't post the file somehow?

If there some way to recover my file I’d really appreciate any guidance or suggestions. Thank you for taking the time to read this!

TOPICS
Crash or freeze
51
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 04, 2025 Sep 04, 2025
LATEST

Thanks for attaching log files. You can share your file public link via any cloud in this forum for testing. Probably, the file has been demaged.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines