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Dimension doesn't seem available to download from CC

Explorer ,
Jul 14, 2021 Jul 14, 2021

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I understand Stager exists now but moving to a new computer and trying to get the CC apps i use on there and I can't find a way to get Dimension back on... PLEASE keep this somewhere i can get to it... My company and team are in now way ready to spend an extra $30/user on the 3D tools when most of what is there is too much for what we need. Is there a way!

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Creative , Download and install , Problem or error

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Community Expert ,
Jul 15, 2021 Jul 15, 2021

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Is the computer an Apple machine running on the M1 chip? If so - there is no way right now. 

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Explorer ,
Jul 15, 2021 Jul 15, 2021

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nope... a 2017 5k imac. I found the resolution Janette listed... have to go in to preferences in Adobe CC app and show older apps.

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New Here ,
Jul 23, 2021 Jul 23, 2021

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Hi Does anyone know how to access this app???? frustrating as I have the new mac M1 and trying on my older computer but it still doesnt show up???

Why do they keep changing the apps! when one is paying so much for the cloud already!

 

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Advocate ,
Jul 24, 2021 Jul 24, 2021

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Hi @Yolanda Jeftha ,

 

On your older computer:

 

1. Open up your Creative Cloud Desktop app and go to File > Preferences.

 

2. Select the Apps pane from the menu on the left and scroll down to the Settings section.

 

3. In that section you will see there's an option to turn on "Show Older Apps".

 

4. If you turn that option on, and click Done, you should now see Dimension listed under Available in your plan in the main Apps window.

 

Hope that helps 🙂

 

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New Here ,
Jul 24, 2021 Jul 24, 2021

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Fantastic and worked!!!!
Thank you so much this means so much to have this app on my desktop!
Thanks heaps.
Kind regards
Yolanda

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Community Beginner ,
Jul 26, 2021 Jul 26, 2021

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I have the same problem, but I can't find this option and Dimension is not listed at all 😞

 

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