Dimension not opening a file saved from a previous session

[user4891740]

Hello, I have the latest version 3.1 installed on my desktop and have only been using this today - literally discovered Dimension 24 hours ago.

Made my first project today and tried to re-open the file. It gets to about 80% and then says the file won't open - I've sent the log to the email address.

I've reinstalled Dimension, have tried to add my .dn file to a new project but this hasn't worked. Any ideas folks?

[Ussnorway]

Stops at 80% = your system is out of Ram or the file is corrupt

In both cases the best option is to share the Dn file and I'll test it

[user4891740]

Hi @Ussnorway

Here's a WeTransfer link to the file. 

Thanks in advance for testing it for me!

[user4891740 · Accepted solution]

It was the RAM! Cleared up some space and the file works.

Thanks for the advice 🙂

[rickabelmail]

Could someone help me with the same problem please? Clearing RAM has not sorted.

TIA