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1

I cannot get into Adobe Dimension!

New Here ,
Oct 19, 2021 Oct 19, 2021

I need help fixing this error.

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Community Expert ,
Oct 19, 2021 Oct 19, 2021

Can you explain what you are experiencing in detail? - also include any error messages. 

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New Here ,
Oct 20, 2021 Oct 20, 2021

I am having a similar issue.  I have 2 computers hooked up to Adobe CC, and on one of those, I am getting a message that says: 

 

"Check Creative Cloud Status

Use the Creative Cloud application to sign in, begin a trial, or purchase Dimension. Learn more about the requirements.

Dimension will now close."

 

When I look at the DIY fixes, it is still not allowing me to do anything in Dimension.  I am signed in through the CC app on my compter and open the software through My Apps.

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LEGEND ,
Oct 20, 2021 Oct 20, 2021

I don't know what the first posters issue actually is but your problem is having more than one account or too many devices... It's well known because Adobe cut corners when hocking up Dimension to the cloud app, open Photoshop or one of the older apps, log out of account then back in... If that doesn't clear it then you need to remove some old system from your cloud account to free up space for this computer

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Community Beginner ,
Jan 29, 2024 Jan 29, 2024

Opening one of my other Adobe programs and logging out of the other computer worked for me.  Thank you!

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LEGEND ,
Jan 30, 2024 Jan 30, 2024
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happy to help

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