"Match Image" not working in Adobe Dimension despite showing up

[Muhammad374121811vh1]

Hi everyone, I'm having an issue with Adobe Dimension. The Match Image feature is visible but not working. When I try to use it, nothing happens; no background changes occur, and the lighting/camera don't update either.

My system specs:

• Computer: DESKTOP-8E32OF4 (Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.40 GHz)

• Graphics Card: NVIDIA 2GB

• RAM: 16 GB

• OS: Windows 11

I’ve tried restarting the app, using different images, and updating drivers, but none of these solutions helped. Is this a compatibility issue, or is there a fix or workaround?

Many thanks for considering my request.

[Ares Hovhannesyan]

Please describe step by step your workflow. That will  help to understand the problem. Thank you.