Size canvas settings and more, not appearing in properties ADOBE DIMENSION

[Frida35592253ufbk]

What could be wrong with my Adobe Dimension?

I'm taking a Package Design class, and I need to use Adobe Dimension to render some labels onto some 3D objects, the problem is I'm unable to change my Canva settings that usually appear in the properties panel. 

When I create a new file, in my properties section, the scene unit only appears, not the Canva size or anything. 

I have already tried many things:

• Updating the software
• Deleting it and installing it again
• Updating my computer
• Installed an older version of Dimension
• Google what could be wrong

I just can’t find the solution, and I don’t know how to move forward. 

Hope someone can help me, please and thank you.

 

[defaultl2mwrkw185wg]

Hi, I have the same problem...the final resolution after rendering is 72 DPI... ho to increase? thanks!!!!!

[alchymister]

hi, have you found the solution?

I would need 300 DPI image for larger print and Dimension give me only 72 DPI no matter if I set the render resolution to FULL (in render mode)

thanks!

[Ares Hovhannesyan · Accepted solution]

You need to create a new camera,

.

[defaultl2mwrkw185wg]

Many thanks Ares!

But, sorry again, after creating a new camera, how to set an output of 300 DPI for rendering?
I can't find any control panel to do that. 

Thanks!!!!!!

[Ares Hovhannesyan]

Here is notes about rendering settings  from user guide. Rendering system | Dimension (adobe.com)

The resolution value has been removed in new Dn. Usually I use Override Camera Size and Resolution Menu: and finally i use Ps to increase a resolution. 

[defaultl2mwrkw185wg]

Many thanks! All is clear!

[alchymister]

thank you!

’ve been looking for this last 2 hours..

[alchymister]

sorry, looks like there is one problem - PSD file contains only rasterized layers, no smart objects, how to increase the resolution / size?
i would need to use picture for larger print and have only 72 dpi from Dimension..
many thaks!

[Ares Hovhannesyan]

The easiest way to flatten or merge layer before increasing resolution.