The scene is not displayed

[Vladislav5EFD]

I can't start working in the program because I don't see any processes in design development. I can add any elements, but I can't see them. Please, help! The first launch!

[Ares Hovhannesyan]

Waht is your OS and did your hardware meet all requirements for Dn? 

https://helpx.adobe.com/dimension/user-guide.html/dimension/system-requirements.ug.html

[Vladislav5EFD]

Hi!
My computer meets the system requirements of the program.

[image: image.png]

[Vladislav5EFD]

 Graphics card NVIDIA GeForce GT 755M

Video memory

2 GB

Processor Intel Core i7-4700MG

Memory

8 GB OF RAM

Operating System

Windows 10 Anniversary Update (64-bit)

[Ares Hovhannesyan]

Did you try to work on CPU instead GPU and vs?

To set NVIDIA card as the primary video card for Dimension:

1. Right-click the Dimension application icon.
2. In the context menu, click Change Default Graphics Processor.
3. Set the NVIDIA card as the default GPU for Dimension.exe.

https://helpx.adobe.com/dimension/kb/performance.html

[Georg5E7D]

Same thing here.
Dimension let's me open a new scene but all I see is a gray background. I can add shapes and models but don't see the scene. 😕

System is an Azure VM
XEON CPU E5-2690
56 GB RAM

Win 10 64 bit
Nvidia Tesla M60 (Latest Nvidia Driver is installed)

I got no Options for GPU when right clicking the App Icon.

Any idea?

Greetings
Georg

[Ussnorway]

Nvidia Tesla M60

this is the issue