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The scene is not displayed

New Here ,
Nov 12, 2020 Nov 12, 2020

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I can't start working in the program because I don't see any processes in design development. I can add any elements, but I can't see them. Please, help! The first launch!

 

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Bug, Problem or error

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Adobe Community Professional ,
Nov 12, 2020 Nov 12, 2020

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Waht is your OS and did your hardware meet all requirements for Dn? 

https://helpx.adobe.com/dimension/user-guide.html/dimension/system-requirements.ug.html

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New Here ,
Nov 12, 2020 Nov 12, 2020

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Hi!
My computer meets the system requirements of the program.

[image: image.png]

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New Here ,
Nov 12, 2020 Nov 12, 2020

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 Graphics card NVIDIA GeForce GT 755M

Video memory2 GB

Processor Intel Core i7-4700MG

Memory8 GB OF RAM
Operating System                  Windows 10 Anniversary Update (64-bit)

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Adobe Community Professional ,
Nov 13, 2020 Nov 13, 2020

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Did you try to work on CPU instead GPU and vs?

To set NVIDIA card as the primary video card for Dimension:

  1. Right-click the Dimension application icon.
  2. In the context menu, click Change Default Graphics Processor.
  3. Set the NVIDIA card as the default GPU for Dimension.exe.

 

https://helpx.adobe.com/dimension/kb/performance.html

 

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New Here ,
Dec 07, 2020 Dec 07, 2020

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Same thing here.
Dimension let's me open a new scene but all I see is a gray background. I can add shapes and models but don't see the scene. 😕

System is an Azure VM
XEON CPU E5-2690
56 GB RAM

Win 10 64 bit
Nvidia Tesla M60 (Latest Nvidia Driver is installed)

 

I got no Options for GPU when right clicking the App Icon.

Any idea?

Greetings
Georg

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LEGEND ,
Dec 08, 2020 Dec 08, 2020

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LATEST
Nvidia Tesla M60

this is the issue

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