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Participant
November 12, 2020
Question

The scene is not displayed

  • November 12, 2020
  • 1 reply
  • 489 views
I can't start working in the program because I don't see any processes in design development. I can add any elements, but I can't see them. Please, help! The first launch!

 

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1 reply

Ares Hovhannesyan
Community Expert
Community Expert
November 12, 2020

Waht is your OS and did your hardware meet all requirements for Dn? 

https://helpx.adobe.com/dimension/user-guide.html/dimension/system-requirements.ug.html

Participant
November 12, 2020
 

 Graphics card NVIDIA GeForce GT 755M

Video memory2 GB

Processor Intel Core i7-4700MG

Memory8 GB OF RAM
Operating System                  Windows 10 Anniversary Update (64-bit)
Ares Hovhannesyan
Community Expert
Community Expert
November 13, 2020

Did you try to work on CPU instead GPU and vs?

To set NVIDIA card as the primary video card for Dimension:

  1. Right-click the Dimension application icon.
  2. In the context menu, click Change Default Graphics Processor.
  3. Set the NVIDIA card as the default GPU for Dimension.exe.

 

https://helpx.adobe.com/dimension/kb/performance.html