Questions

The pop-up when I open the document! 

Working in V 4.1.8 and today all of my studio lighting options are missing.  when I choose the lighting icon I get “no results found”.  Any ideas what is happening and how I get the studio lighting assets back? thanks.

***************************************************************** Session begin: Thu, 16 Apr 2026 12:33:16 GMT****************************************************************[app] load euclid-core[app] done loading euclid-core[app] listener attached[app] app ready[app] create main window[app] app creatingLoaded modulePort loadedAttaching logger[core] gbl       Info     942ms>Pepper PID: 96986[core] gbl       Info     942ms>Build Info: git_commit_hash: cfd5f8abf16eac3560f90b27a1db259d32723931[core] gbl       Info     942ms>Build Info: compilation_timestamp: 2026-02-23 20:13:09.204479[core] gbl       Info     942ms>Build Info: build_version: [core] gbl       Info     942ms>System Info: CPU Brand: Apple M3[core] gbl       Info     943ms>System Info: CPU Speed: 2400 MHz[core] gbl       Info     943ms>System Info: CPU Physical Core Count: 8[core] gbl       Info     943ms>System Info: CPU Logical Core Count: 8[core] gbl       Info     943ms>System Info: CPU SSE4.2/

Out of nowhere Dimenions is giving me an 'Unable to import model' error for any OBJ I attempt to import. Inititally I was thinking it was an issue with a new model I downloaded, but I'm receiving the same error with all OBJ files I've previously imported into Dimensions. I've tried a fresh install, as well as previous versions. Not sure what to do next. System:Windows 10 Pro Ver 21H2AMD Ryzen 7 3700X32BG RAMGeForce GTX 1660 Ti

I had been working on a project containing quite a bit of objects within it, and when i try to open the file it gets stuck in loading and has no progress.The program becomes unresponsive and i have to force it to close. I have seen someone else post about it but there wasnt a solution, response or explination in response to their issue. Been having a lot of issues with this program for some time, and it doesnt seem like the updates fix any of the existing problems that keep arising.

Hi, all. I am hoping you can help me fix this dieline size discrepency.  The .dxf dielines that I use are created in Inventor by an Engineer (not myself). When I open that .dxf dieline in Adobe Illustrator, it measures 300 mm width x 600 mm height and has a corner radius of 3mm. The dieline is .709 pt. The stroke is aligned to the center. But, when I copy and paste that same dieline and/or place it into my Indesign file, the dimensions change. The dimensions in InDesign are larger—the dieline measures 300.25 mm width x 600.25 mm height with a corner radius of 4.233 mm. If I align the stroke to the inside, the dimensions change back to 300 mm x 600 mm (which is correct), but the corner radius stays the same, 4.233 mm. I need the corners to be 3 mm.  How do I fix this? I am hoping to create a workflow that is uncomplicated, and doesn’t require many steps. I have thousands of graphics that have this issue. The dimensions of my Indesign file should match the .dxf dieline. I’ve attached scr

A Dimesions file I recently worked on will not open. I get an error saying Unable to Open Document. I’ve also tried importing the file as a 3D object, but still not working.  

When I place an image on a glass surface, I notice altered colors. Everything worked perfectly in the old Dimension. Am I doing something wrong? the image is a grayscale PNG and I use the latest version of Dimension. 

I have a 3D model, it was working with Dimension but now it is not. I get an information: Unable to Import Model  

Is it possible to create something a see through packaging like this in Illustrator, export to dimension and add a flour texture inside it?  

Even the Newest Version of Dimension, I Still Can NOT open previous .DN files. It just sits there. If I create New, and attempt to import, still sits at 90% frozen and never imports.I use Dimension all the time, always have…I always have to revert back to 3.4.11, which works incredibly to this day!Will we ever get to open old (years worth) of files we created prior to the updates? Request for all: What about focusing on a specific function that addresses the conversion of previous versions of Dimension, with an auto-convert to newest .DN format/file - when you attempt to open a .DN file or import one. Just like Microsoft Excel, for example or Word. When you open old .doc or .xls - step #1, it’s smart enough to prompt the update to “newest format” (.docx/xlsx) and BAM! It works. The updater/converter will simply strip all cameras out, and simplify layers, etc.Prior attempts:If I got lucky, a file might open for a sec, and I also see 60+ cameras (when there’s only 1or2). But, this really

I'm trying to place an image on multiple objects in Adobe Dimension. Is this possible? I've attached an image. I imported the object as the whole door, but the image only wants to wrap around an individual piece of it. Any suggestions would help. Thank you! 

Hello everybody! I have a car wrap in jpg and I have the car model in Dimensions but I can't find the way to import it as a material, only as a graphic. How do I wrap the graphic in jpg as a material on the model? Thanks!

cant upload files

I hope the old version's feature applies to new dimension updates. Moving to the new version is easier with this functionality, as it is not yet available in version 3.4.11. The new version 4.1.7 and old version 3.4.11 files are attached.

Hi everyone,I have just updated Dimensions and now I get an error message that the render engine can no longer be started. I have tried everything and checked all the settings on my graphics card (RTX4060).Unfortunately, I can't find anything in the forum.Maybe someone can help. Best regards.

Hi everyone, When I try to open an existing project in Adobe Dimension, I get the following error message:“The document can no longer be opened.”I’ve tried copying and reopening the file, but it still doesn’t work. Does anyone know how to fix this, or could the file be corrupted? Thanks in advance for your help!

I would love top be able to export the 3D scene for IFrame to use on web like you use to be able to do. also any plans on being  

I was familiar with previous versions of Dimension but in 4.1.1 (Mac) I can't find a Properties setting or Canvas size anywhere. I want to render an image at a much higher resolution and the Render controls don't allow 300 or 600dpi. Can some kind bod point me in the right direction please?Thank you.

When trying to open a number of Dimension files, it comes up with an "Unable to Open Document" warning. This is both before and after the most recent update. There are a couple of models on each of these files, but not a crazy amount.

Cant open any old files in newest version of Adobe Dimension. Thanks

I am currently on 4.1.6, whenever I place a decal on my object it is not visible unless I tick Raytracing which affects the overall performance. I went back to Dimension 2.3.1 and I can add decals freely and have them show up instantly but that version crashes quite often nowadays. I use the same objects in both versions so I am not sure what is causing the discrepancy. Any help appreciated

Tengo un objeto que es una bolsa de café con una etiqueta y con una pared detrás que tienen 2 esferas con glow que irradian luz. - Cuando exporto haciendo el renderizado con "Tiempo Real" el texto aparece muy bien pero no se visualiza la luz que emana de las esferas. - Cuando exporto haciendo el renderizado con "Trazado de Rayos" aparece la luz que emanan las esferas pero no se puede leer la etiqueta porque aparece con un blur. Agradecería si me pueden orientar para poder solucionar.Muchas gracias!

Hello Team, I would like to understand how I can bookmark a camera view. I have watched older videos referencing how to bookmark a camer view (see screenshot with blue circles), however my display does not show these camera options (see screenshot without mark-up). 

Hi all just wondering if someone knows why the decal is getting artifacts when placed on my object. I'm new at this and don't know how to troubleshoot this issue. I attached an image, thanks!!