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JohnyCatch
JohnyCatch
Participant
February 8, 2026
Question

I can't put a model to Dimension. I get an information: Unable to Import Model. I used this model about 6m ago ant it was working.

  • February 8, 2026
  • 1 reply
  • 68 views

I have a 3D model, it was working with Dimension but now it is not. I get an information: Unable to Import Model

 

 

    1 reply

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    February 11, 2026

    Is it possible for you to share a file for testing via any cloud here?

    JohnyCatch
    JohnyCatchAuthor
    Participant
    February 22, 2026

    Hi, hope I was able to sent the file corectly. Best regards, Janusz

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    February 23, 2026

    I convert your 3d object to GLTF format that can be open by Dn (as it was unknown file for Dn). The texture you need to add from property panels in Dn.

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