Unable to open a licensed object from Adobe in Dimension

Question

I licensed a perfume bottle from Adobe stock (file# 219873356) and I’m not able to open it in Dimension. I’m receiving an “unable to import model” error. I’ve tried restarting Dimension and toggling the include unused materials and generate UV models with no success. I’m also using the most recent version of Dimension.

Ten A · Answer

219873345, 219873356I downloaded and tested the two files listed above on Adobe Dimension, and I got the same results as you. It’s likely that there’s a problem with the obj file.​@Contributor1can you check these assets?

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