Skip to main content
A
alexm80520654
Participant
November 29, 2016
Answered

Adobe CC on my laptop

  • November 29, 2016
  • 1 reply
  • 292 views

Hi, I have purchased a license for Adobe CC, I believe I am allowed to use this on both my desktop and laptop. Is this correct. It all works great on the desktop, but when I try to use it on my laptop I get a message saying "Validating License" then the laptop just sits there with the wheel spinning and nothing happens. If I try to run when not on-line I get the message "Unable to validate the license". Can anyone help.

Regards Alex

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Hi again, Yes I do know you cannot run both versions at the same time. I have been trying to run it on the laptop at my place of employment (which doesn't have INTERNET connectivity). The laptop more than meets the specification to run and the version I am using which is the current edition 2017 running on Windows 10.

    Regards Alex.


    Without internet access, you can't activate your installation. 

    Once it's activated to your Creative Cloud log-in, it should run fine offline.

    Nancy

    1 reply

    BenPleysier
    Community Expert
    BenPleysierCommunity Expert
    Community Expert
    November 29, 2016
    I believe I am allowed to use this on both my desktop and laptop

    This is correct.

    Is the laptop connected to the internet?

    If that is the case, then try shutting the the program down on the desktop before starting the program on the laptop.

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
    A
    alexm80520654Author
    Participant
    November 29, 2016

    Both are correct. Cannot connect with CC when on the INTERNET or disconnected. Just get the spinning wheel as it tries to verify my account.  Have tried closing and shutting down laptop and rebooting, still same results.

    Regards Alex

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 29, 2016

    You realize, you 're not allowed to use both Desktop & Laptop versions at the same time.

    Does laptop meet min-requirements to run Creative Cloud & DW CC?

    System requirements | Adobe Creative Cloud

    Which operating system do you have?

    Which version of DW are you running?

    Nancy O'Shea— Product User & Community Expert
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices