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AmySykes
AmySykes
Known Participant
April 22, 2022
Question

Adobe Dreamweaver Crash

  • April 22, 2022
  • 1 reply
  • 710 views

Hi Everyone, Happy Friday!! Adobe Dreamweaver Version 21.2  Windows 10 just started continuously crashing today. Is this happening to anyone else? These are the things I have tried to correct the problem.

  • I rebooted my system.
  • I restarted Adobe Dreamweaver while pushing down the ctrl + shift + alt key to reset all defaults.
  • I use DW just about every day. The problem just started this morning.
  • I cleared my browser cache
  • I looked in Adobe Community support
    This topic has been closed for replies.

    1 reply

    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    April 22, 2022

    Does it crash at any specific time, like when opening a certain site or file, or is it more of a random shutdown?

    You may need to try a few different things...

    Site-specific Crashing, you can try...
    1. Disable your site cache (Site > Manage Sites > Advanced Settings > Uncheck Enable Cache)
    2. Delete the current site definition from Site > Manage Sites, then create a new one from your existing content

    For file-specific crashing, try...
    1. Open the offending file(s) in another application, like Notepad, and repair any errors found (visit this site to get a listing)
    2. With a new/clean file, overwrite the existing file that causes crashing

    If it's a random crashing issue, I would uninstall using the CC Cleaner Tool instructions and reinstall.

      AmySykes
      AmySykesAuthor
      Known Participant
      April 26, 2022

      Good Morning Jon and Nancy, 

      Happy Tuesday. New News. The crashing is occurring on the downgraded Adobe Dreamweaver version 21.1 as well as 21.2. I attempted to downgrade even further and when I did I received a notice from Adobe about Edge Web Fonts being discontinued. Per the links provided yesterday, my CSS and HTML documents have Adobe Edge Web Fonts. I followed the Adobe web instructions on the workaround. Here is the link to those instructions. https://helpx.adobe.com/dreamweaver/using/edge-web-fonts-and-extract-decommissioned.html. and Upgraded Adobe Dreamweaver back up to the latest version 21.2 

       

        AmySykes
        AmySykesAuthor
        Known Participant
        May 19, 2022

        I take it you've replaced your Edge Fonts with comparable replacement fonts at Adobe Fonts or Google Web Fonts?

         


        Good Morning! Jon and Nancy,

        Sorry for the delayed response.  I ended up doing away with the extra added fonts altogether. My system at this point in time is no longer continuously crashing.

        Thank you both for all your help. 

         

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