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An FTP error occurred = cannot make a connection to host. User limit reached or not authorised to ma

New Here ,
Jul 05, 2023 Jul 05, 2023

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An FTP error occurred = cannot make a connection to host.

User limit reached or not authorised to make the connection due to local firewall blocking FTP data.

 

How do I fix this

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Community Expert ,
Jul 05, 2023 Jul 05, 2023

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1. Use FileZilla or another dedicated S/FTP client to connect.  If that fails, something is wrong at the server's end.

2. Contact your hosting provider to ensure you're using the correct log-in credentials and method.  They may have reset permissions without telling you.  See screenshot.

 

CC-RootFolder.jpg

 

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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