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Participant
June 20, 2014
Question

An FTP error occurred - cannot make connection to host. User limite reached or not authorized to make the connection due to local firewall blocking FTP data.

  • June 20, 2014
  • 13 replies
  • 58728 views

As from this afternoon I get this error when trying to connect to any FTP server for all the sites I manage with Dreamweaver. There was no problem this morning and I didn't change any settings anywhere. I wonder what happened and how I can connect again.

I am using Dreamweaver CC on iMac OSX Mavericks.

13 replies

Participant
September 26, 2014

While using DW CS6 and CC, an FTP error occurred – cannot make connection to host. User limite reached or not authorized to make the connection due to local firewall blocking FTP data.

I use a Mac OSX 10.6.8 on my desktop and Maverick on my Mac Laptop. I have DW CC on both. The Firewall is set to “on” on both devices. My server has ports 21 and 22 ports open as well and I was still getting the firewall block error.

I started experiencing the FTP issues with DW after I had my server rehardened for security.

What happened was I could FTP only using Cpanel FTP managers, which is slow and cumbersome. I could not use ANY FTP clients, such as Cynerduck, Filezilla, and DW CS6 or DW CC. I could connect but not upload or download data files. In some cases the attempt to upload a file would delete it from my directory using DW any version!

After months of research on forums I gave up. I found no solutions… Until recently, there was a post about using Pure FTPd vs. Pro FTPd under WHM. The default is set to Pure FTPd. You do not want this setting. You need more flexibility. You must make sure your server admin sets your FTP Server Selection under WHM to Pro_FTPd. This immediately fixed the upload and download issue with DW CC.

Another important note: If you have problems uploading a folder’s content make sure you change the folder’s permissions to 755 or 777. I was able to upload selecting the files under the folder, not the folder itself. In some cases my FTP upload would upload some files and errorred on others. I simply reselected them individually and they uploaded fine. Why this happens I’m not sure. It might be a server setting

You must make sure your FTP Server Selection is Pro_FTPd for Dreamweaver CS6 and CC to work properly.

I hope this helps everyone on here!

Nancy OShea
Community Expert
Community Expert
September 26, 2014

Thanks for posting your solutions.

Nancy O.

Nancy O'Shea— Product User & Community Expert
Participating Frequently
June 23, 2014

Are you by any chance on a corporate network? FTP connections are sometimes barred on corporate networks..

Can you try typing in the FTP address in your browser and see if its reachable, while on the same network?

A screenshot of the error message will be all the more helpful.

Participant
July 2, 2014

Thanks, all! Installing DW CC 2014 seems to have solved the problem.

Participating Frequently
July 2, 2014

Glad to know its resolved.

Preran
Community Manager
Community Manager
June 20, 2014

Hi bigvissie13,

Can you check with your service provider about the problem to see if they changed anything at their end? If everything was working as intended previously and you have made no changes to your computer, this would be the first step I would suggest.

Thanks,

Preran

MurraySummers
Inspiring
June 20, 2014

It does say that local firewall is blocking things - do you have your local firewall enabled?

Participant
June 21, 2014

Firewall is disabled...