Can't make left smart quotation marks {Mac}

[Randall24451883xwwg]

While fixing one problem, I somehow changed a setting. I now cannot make smart left single and double quotation marks.  I can make the right side smart quotation marks.  I can do it in other apps, so I somehow flipped a Dreamweaver setting and can't figure out how to go back.  When I type "option [" nothing happens.

[Nancy OShea]

For coding reasons, I have Smart or Curly Quotes turned off by default.  They create nothing but problems in code.

When curly quotes are absolutely essential for appearance, use the HTML entities below.

https://dwheeler.com/essays/quotes-in-html.html

Hope that helps.

[Randall24451883xwwg]

Thanks.  That doesn't quite solve my problem.  I can paste the quotation marks in, but I used to be able to use "option [" to get what I wanted.  Now when I do that, nothing happens.  Having spent about half an hour trying to figure out which setting I inadvertently changed, I'm hoping someone can show me what I changed.  It has to be a Dreamweaver setting, since "option [" produces smart quotation marks in other Apple apps

[Randall24451883xwwg]

It was an artifact of updating the Mac system software.  Adobe support worked me through the rather complicated process necessary to reset preferences.

[Nancy OShea]

You mean this?

Hold down Cmd + Option + Shift while launching Dreamweaver.

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

Or this?

Perform a clean reinstall, after running the Creative Cloud cleaner tool.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

It might help others with a similar problem.

[Randall24451883xwwg]

I’m not sure. The rep connected to me remotely and worked on the permissions. I could see things happening on the screen, but I can’t recall them from memory.

[Nancy OShea]

A copy of your CASE should be in your online Adobe Account -- Support History panel.

https://account.adobe.com/support