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Participant
January 24, 2018
Answered

CS3 Reactivation

  • January 24, 2018
  • 1 reply
  • 463 views

I have followed all of the support instructions to get a new serial number for my old (but still perfectly functional) copy of Dreamweaver CS3. I have uninstalled the old version and re-installed the version that was offered for download from the support pages. At no stage during the installation was I asked to input the new serial number. I have re-opened the new version of CS3 and it is still trying to re-validate. It is unable to do so. How can I continue using the product?

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    Correct answer Jon Fritz

    There is a folder that needs to be removed, I think Adobe's instructions either forget to mention it, or hide it pretty well. You should be able to follow Nancy's "Correct" answer from this thread to get up and running...

    Re-activating CS3 (Updated)

    1 reply

    Jon Fritz
    Community Expert
    Jon FritzCommunity ExpertCorrect answer
    Community Expert
    January 24, 2018

    There is a folder that needs to be removed, I think Adobe's instructions either forget to mention it, or hide it pretty well. You should be able to follow Nancy's "Correct" answer from this thread to get up and running...

    Re-activating CS3 (Updated)

    Participant
    January 24, 2018

    Hi Jon

    Success! I have followed it all through again and it has worked! Not sure what went wrong first time, but we are looking good now. Thanks for the lead to the post

    cheers