Dreamweaver 20.2 won't connect to GoDaddy any longer

[Infodiva808]

I've been in chat with GoDaddy for 2 hours and they seem to think the issue is with Dreamweaver. I try to connect to my remote site and get an FTP error (that the passwords and account do not match) and cannot connect. I tried all the things I could find, verifying the password and account, toggling on and off settings. I even deleted the site in the site manager and made a new one. Still not connecting. Nothing in the FTP log either. GoDaddy did just migrate the site to new servers. Anyone else having the problem?

[Infodiva808]

I just wanted to add that I was able to connect with Filezilla but shouldn't the connection work in Dreamweaver?

[hadisesancak]

@Infodiva808 sftp is big problem for server and client ftp connections.

[Nancy OShea]

This is an old topic from 3 years ago. 😕

[Ben M]

Unfortunately your screenshot does not help at all.  Can you open DW, click on Site-->Advanced-->FTP Log and try to make the connection again.  And then let us know the FTP error number you are receiving as that will tell us what is going on.

[mikes41695763]

I had the similar issues with Dreamweaver.....When they switched my site to C-Panel, some items did not get changed...I had to go into Dreamweaver>site>manage site>server.......I had to put the new username, password, and ip address that Go Daddy changed when moving the site...

[mikes41695763]

I also had to add public_html to Dreamweaver's root directory in the server settings...

[Nancy OShea · Accepted solution]

@Infodiva808 

Try Connect using: SFTP instead of FTP. 

Also try toggling the settings under More Options.  See screenshot.

Site > Manage Sites > Servers

[kenalmquist]

I'm currently enduring this exact issue. Has there been a solve for it?

[Nancy OShea]

Hi @kenalmquist,

If you can't connect to GoDaddy, contact them.  Either the server is not set up correctly at their end or you don't have the correct S/FTP log-in credentials at your end.  Site > Manage Sites... > Server

ServerName: [Any designation you wish]

Connect using:  SFTP or FTP, Etc...

S/FTP Address:

Username:

Password:

Root Directory:

[FSProductions]

I had to do a couple of things, not sure if it was one change or all of them. I reset my cPanel password, then I had to change my FTP Address from my domain name as I had previously been able to use and instead place my IP address in this field. And finally, I had to place public_html in the Root Directory field. After all of that, my issue was resolved.