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Dreamweaver 21.3 hangs on startup

Community Beginner ,
Jul 05, 2022 Jul 05, 2022

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Hello All,

I finally replaced my Mac with a new one and updated to the latest version of Dreamweaver, which bounces in the dock for about a minute before stopping. All the while, the Force Quit pane says it's not responding. I deleted Dreamweaver and installed the latest from scratch as well as version 21.2, but same results. Any suggestions? Thanks.

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Community Beginner , Jul 06, 2022 Jul 06, 2022

Ahhh, good question. DW didn't open in Safe Mode in my account, but it did for the Guest. I assumed that meant corrupted files and trashed the DW files in my Library.  (I manually did what Cmd + Option + Shift while launching Dreamweaver is supposed to do, but wasn't working.) Fixed it! Thank you for your help!

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Community Expert ,
Jul 05, 2022 Jul 05, 2022

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Make sure your computer meets the minimum CPU & GPU requirements to use the latest Creative Cloud. Most Creative Cloud apps work on:

  • windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

https://helpx.adobe.com/creative-cloud/system-requirements.html


You need a computer user profile with administrative permissions as well as access to read/write/edit files on the primary volume.

https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/mac

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jul 05, 2022 Jul 05, 2022

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Thanks, Nancy. It's a new Mac mini running Monterey (12.4). I'm the administrator (and only user).

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Community Expert ,
Jul 05, 2022 Jul 05, 2022

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Did you read the Apple Support link I posted above?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jul 05, 2022 Jul 05, 2022

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I did, thanks. Permissions appear to be set correctly. I would think Photoshop would have the same requirements and version 23.4.1 is working for me. Not so with Dreamweaver.

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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Can you boot up your mac in Safe Mode?

Does that allow you to open DW?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jul 06, 2022 Jul 06, 2022

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Ahhh, good question. DW didn't open in Safe Mode in my account, but it did for the Guest. I assumed that meant corrupted files and trashed the DW files in my Library.  (I manually did what Cmd + Option + Shift while launching Dreamweaver is supposed to do, but wasn't working.) Fixed it! Thank you for your help!

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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Glad you got it sorted. 🙂

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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