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Dreamweaver CC 2017 slow launch

Participant ,
Feb 01, 2017 Feb 01, 2017

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I use Dreamweaver CC 2017 on MacBook Pro (16 GB, 2,3 GHz Intel Core i7, 15-inch retina, Late 2013). And the app launches incredibly slowly! It so long, that it feels as if Dreamweaver launch is something like 3D rendering. Do you ray-trace the code in multiple passes, or what? Look at the screen-recording I attach below — it took 1 min 20 sec for app to launch and show me just four html and scss files I have opened.

Dreamweaver CC 2017 launch time - YouTube

Please do something with that.

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Community Expert ,
Feb 01, 2017 Feb 01, 2017

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In my experience, the first time you launch it takes a while to cache sites and sync settings, etc...  Thereafter, it should launch faster.  If it doesn't, turn off auto sync in Preferences and disable Enable Cache in your site definition settings. 

EnableCache.jpg

Also, keeping local files on the primary hard drive instead of an external gives better performance.

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator

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Participant ,
Feb 02, 2017 Feb 02, 2017

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Thank you, Nancy!

It wasn't the first launch, I updated to CC 2017 immediately when it was introduced. Slow launch just happens from time to time, and I would not say that at times when it launches too long I have a lot of other apps opened and my Mac is overloaded.

I'll keep monitoring it, and I'll try disabling Cache. Thanks!

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Community Expert ,
Feb 02, 2017 Feb 02, 2017

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A 2.3 GHz chip can only do so much at one time.   Closing other apps and background processes will definitely improve your Laptop's performance.  

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator

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Participant ,
Feb 03, 2017 Feb 03, 2017

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Even with all its functionality Dreamweaver is just a coding engine first and foremost. It even hardly can be called an IDE. And I don't think it's a good response to say "your MacBook Pro is too slow to run anything else except our coding engine". After Effects and Cinema 4D don't say that to me, they just work fine while doing really heavy work. So it's a really bad response. Guess what I choose: change coding engine or upgrade my (still quite good) MacBook Pro to something even more performant so a coding engine could finally allow me to code.

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Community Expert ,
Feb 03, 2017 Feb 03, 2017

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The  i7 chip in your Macbook, as you are aware, has more than enough power to run multiple Adobe apps simultaneously. DW should not be having the issue you're seeing, really ever, on that machine.

Since the program worked correctly initially, I'm thinking a corrupt cache file or preferences may be the cause of your issue. It may be worth attempting some of the more common troubleshooting steps to clear it up.

Turn on your OS's hidden files first, then try these steps in order (it could come back after the first one)...

Clear Program Cache - https://forums.adobe.com/thread/494811

Rename Personal Configuration Folder - https://forums.adobe.com/thread/494812

Restore Preferences CC Versions - https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

Cleaner Tool Reinstall (last resort) - https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Adobe Employee ,
Feb 03, 2017 Feb 03, 2017

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If you still need help, I suggest getting in touch with Adobe Customer Care Contact us | Adobe

Thanks,

Preran

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Community Expert ,
Feb 03, 2017 Feb 03, 2017

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<Slow launch just happens from time to time...>

I never said your computer was slow.  What I said is your chip can only handle so many processes at one

time and it performs them consecutively.  Intermittent latency, can be caused by other system processes running in the background.  Possibly from an OS update, file backup, firewall or anti-virus routine.   Another gotcha is the energy saving sleep mode in your system settings.  If it's enabled, turn it off.

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator

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