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J
johnnar31723069
Inspiring
February 12, 2017
Answered

Dreamweaver CC 2017 stops working.

  • February 12, 2017
  • 2 replies
  • 1203 views

I have not been able to get Dreamweaver CC 2017 to work. This notification shows up when I start it (A problem caused the program to stop working correctly) It does open but the pop up appears before I can do anything. I have tried uninstalling it and reinstalling but it still happens any ideas? I have also tried loading 2015 version and it does work as long as I do not do an upgrade. I do not have Web Companion and can find no other programs that are causing a conflict.

Help please.

Johnna

    This topic has been closed for replies.
    Correct answer johnnar31723069

    Hit Ctrl+Alt+Delete.  Click on Task Manager.

    Under Processes tab find the offending process -- dasHost.exe.

    Right click on it and select End Task.

    EDIT:  Also read this link that Ben posted earlier.

    Re: mesage Adobe Dreamweaver CC has stopped working

    Nancy


    I found the dasHost and turned it off. Then when I went in to delete the dll I got a notice saying that it could not be deleted as it is open in windows explorer. So I did this I went and got Malwarebytes AdwCleaner and ran it 3 times to make sure all Lavasoft files were gone. Then upgraded Dreamweaver to 2017 CC. It works now. Thanks so much for the help. I did not know that the Lavasoft files were on my computer until I looked in the hidden files and they showed up.

    To download Malwarebytes | AdwCleaner  This is the easiest way to do it I think.

    Johnna

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 12, 2017

    What does your Windows Event Viewer say is the faulting module?

    LavaSoft is one known culprit.  Another cause is a missing or corrupted Graphics driver or DDL file.

    Nancy

    Nancy O'Shea— Product User & Community Expert
    J
    johnnar31723069Author
    Inspiring
    February 12, 2017

    I do not have anything Lavasoft on my computer. The message I get is (A problem caused the program to stop working correctly).

    J
    johnnar31723069Author
    Inspiring
    February 12, 2017

    I found the event viewer, but I have no experience with it. I have no idea what to look for.


    I did see the below under windows logs, applications. details

    +System

    -Provider
    [ Name] Application Error

    -EventID1000

    [ Qualifiers] 0
    Level2
    Task100
    Keywords0x80000000000000
    -TimeCreated

    [ SystemTime] 2017-02-12T09:47:39.646741500Z
    EventRecordID10400
    ChannelApplication
    ComputerJohnna
    Security
    -EventData

    Dreamweaver.exe
    17.0.0.9314
    57fbec4d
    LavasoftTcpService64.dll
    2.3.4.7
    555dc671
    c0000095
    0000000000008902
    dfc
    01d285150239df85
    C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\Dreamweaver.exe
    C:\WINDOWS\system32\LavasoftTcpService64.dll
    fcf6bf11-42b3-41d9-a91b-cbecf7bdd1e3

    I did at one time have adware on my computer but removed it. So how do I get rid of the Lavasoft?

    BenPleysier
    Community Expert
    BenPleysierCommunity Expert
    Community Expert
    February 12, 2017

    Maybe this will help Re: mesage Adobe Dreamweaver CC has stopped working

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
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