Inspiring

Question

Dreamweaver CC Crashes Constantly

Forum|Forum|12 years ago
June 18, 2013
24 replies
68336 views

Downloaded Dreamweaver CC last night. Cannot keep it open for more than a few seconds. Noticed if I open a file, no code shows in the Code Inspector. If I click the X to close the file, DW CC crashes. Think this release came a out a bit too soon. Buggy as hell.

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jeffery wright

Inspiring

DW 2017 is the crashiest POS I have ever dealt with.

This has been an issue since at least 2013? Way to handle issues, Team Adobe.

When I open files from the command context menu, simple HTML files, the programs locks up and I have to force close!

If I just open DW, create a new file and paste in the HTML from the file I am trying to open, no problem...

If I just open DW, and open a recent file? Lock-up city. How can any busy professional work with such a flawed, time wasting program? How much do we get to pay every month for this handy convenience, again?

f_master_s

Participant

Half the time i can't even get DW to open. It just sits there and spins, and usually crashes.
When it does open, sometimes after 20 minutes, i can only work for an hour or so, then the code starts to rewrite itself if i hit undo.
I mean it literally takes bits of code and randomly distributes it around the areas that are undone.

CC is garbage. I hate renting software and having to be connected to the internet to access MY files.

This problem has been ongoing for me for about 2 years. Ive all but stopped using Nightmareweaver.

I cant' wait until i retire and don't have to deal with cloud-based file hostage takers. I like to be in possession and control of my property.

Nancy OShea

Community Expert

Which operating system do you have?

Is JAVA installed on your system?

Are you working with files on your local hard drive?

I hate renting software and having to be connected to the internet to access MY files.

That's a myth. You DO NOT need to be online to access your work files if you store them on your local hard drive. When traveling, I can work with CC and be disconnected from the Internet for several weeks. It's not cloud based software, you know. Creative Cloud is a payment model.

Nancy O.

Nancy O'Shea— Product User & Community Expert

Z

zuhloobie

Participating Frequently

FYI - there's another thread on this: Why does Dreamweaver CC keep crashing!!!

D

Digital Media Enterprises

Participating Frequently

That thread does not cover this really. This is different. It is not constantly crashing, and not responding. It ONLY crashes under exact circumstances and specific windows open etc. as explained. I think Jon also is showing that it does happen if you have this scenario.

PS: Jon, I do make my own work spaces as well. but since I have re-installed DW, and also worked with Adobe deleting cache etc etc.

all my personal workspaces are gone. So I am just showing you that even with the Default workspace and follow the steps, it crashes every time. It certainly is not my machine, my Windows or my install. It is a problem with Dreamweaver. Like you said earlier, I guess it is a bug... but this bug has taken up tons of time!

Jon Fritz

Community Expert

You can save your workspaces to a separate folder before deleting preferences if you want to save them. I do the same thing with my custom Snippets folder. Go to...

C: > Users > (username) > AppData > Roaming > Adobe > Dreamweaver CC 2015 > (language) > Configuration

Make a copy of the Workspace folder (or just the named workspace .xml files you want to keep). You can do the same with the Snippets folder too.

Then, after you restore the prefs, you drop them back into the Configuration folder. Saves a ton of time on reorganizing things after DW bombs beyond workarounds.

A

authentic_Giggles16B8

Participating Frequently

BTW -- Windows 10

A

ATIF BUX

Participant

Since over a week NOW... !

After recent up-dates (Apple & Adobe) Dreamweaver CC 2015 is still freezing after several attempts to solve this problem !!!! HELP ADOBE what's going on again... !

Working on :

Ticket report # 0187286925

Treated by Sébastien @ Support Adobe

________________________________________________________________________________

"NEW" EVENT 26/01/2016 :

After testing all kinds of things, I came up with this one solution that has started to work for me ;

I CLEANED-UP MY "MAIN" WEBSITE FOLDER (it has over 3Go of files!) and SETUP a New folder in Dreamweaver CC 2015. This New folder is about 1.4Go, containing ONLY ALL my used html, php, jpeg, png, pdf & zip files.

I also CLEANED-UP my Javascript/CSS folders (had to many old stuff in there !).

FOR THE MOMENT.... EVEYTHING IS WORKING JUST FINE !!!! Keep my fingers crossed... ;-)

Observation : I think the New Dreamweaver CC 2015 doesn't like BIG folders with too many stuff inside !

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Terrance Zerla

Participant

Here's the problem with the whole "subscription" concept. When what is essentially an "alpha" release fails, it won't even load, I fortunately have CS6 ... so much for the subscription concept...I can't reinstall the most recent working version but have to go all the way back to CS6. NOTICE: it is the subscription model that is the fail here.

M

mc_amessegu

Participant

Would like to share my experiences with Dreamweaver crashes. Not sure if this is the same problema as many are facing, but it all started (to crash) when I started using Boostrap. As I use PHP, I was able to remove the crashes by calling the boostrap.min.css indirectly, using this:

<?php echo '<link href="css/bootstrap.min.css" rel="stylesheet">'; ?>

instead of <link href="css/bootstrap.min.css" rel="stylesheet">

Once implemented the PHP code, dreamweaver is not longer crashing. It does not solve the root cause, but at least I can work now continuosly

K

KeithAus

Known Participant

That sounds like a great idea mc_amessegu, but there are some things to consider...

1. Not all servers accept php, they accept standard html and asp.

2. In my case, and in most other cases, the crashes occur while using basic HTML and basic CSS

3. If the program crashes when using the more advanced css like bootstrap, then the PROGRAM is faulty.

We the people that pay good money should not have to "troubleshoot" for the multi-million dollar company that charges for BETA level software as if it were "Final Release" software.

The issue, for me, has been apparent across the last 4 to 5 versions of the software - CS6, CC, CC2014, CC2015, CC2015.1 - yes even the latest version crashes, 10 minutes after updating/upgrading to 2015.1 AS INSTRUCTED BY ADOBE - I fired up the program, and it crashed before it even got started, it hadn't even completed loading the UI nor the welcome page. Adobe wants Crash Dumps on events like this but there was no crash dump, even though the crash dump function was set up by ADOBE when they had remote access of my computer.

I will repeat here what ADOBE do, they continually blame the users Computer - Lack of Ram, Lack of CPU capability, Lack of HDD space, yet my systems have all exceeded the minimum requirement. They blamed software conflict, they blamed coding error, they blamed certain fonts, they blamed antivirus, they blamed firewalls, they even had the hide to blame windows, yet there are users that have Apple computers, and they have the same issues.

How can an error (or issue) in coding cause the program, that does not rely on HTML or CSS to actually RUN, to crash, it is not logical. If anything a coding error will cause issues in the browser, NOT the software used to write it. I did check the code for errors in addition to using Adobe's own error checker and there were none anyway.

ADOBE will never admit that the fault is in Dreamweaver, nor will they admit that they are too inept to fix the issue.

I have had Windows xp, 7, 8, 8.1 and now 10 (both releases) and it still crashes

I have had 2.1 Ghz, 2.4Ghz, 2.8Ghz and now 3.6Ghz CPUs and it still crashes

I have had 4Gb, 6Gb, 8Gb and now 16Gb Ram and guess what IT STILL CRASHES

I have always had a minimum of 200gb SPARE HDD space, even now I have 340 Gb Free of 465gb and yep you guessed it "As Above"

I have eliminated every single crappy suggestion that ADOBE have made, hence why I call them inept.

4 years, 5 versions of Dreamweaver, 6 versions of Windows, 4 completely different computers/HDDS/CPUs/sets of RAM (all in my case) this has to point to the actual PROGRAM as being at fault.

We PAY to use the program and the we lose hours trying to use the FAULTY Program, and to add insult to injury, ADOBE get us to do their trouble shooting, and then when "SOME" issues may be fixed, they chest beat and bullshit how good they are - no credit is given to the users who actually do the troubleshooting. To make matters worse, we cant seem to have adobe charged for the problems!

At one stage, before the subscription option was made available, ADOBE was charging Australians a minimum of 3 times more than people in the US and Europe - "Claiming" it was the "zone" we are in - what a load of BS!

The last completely trouble free Dreamweaver I used was in Studio 8 - oh wait that was before Adobe bought it out. Macromedia had it and it was a much more affordable product then as well without the "Penalty" of extra charges for the "Zone" we lived in. Macromedia charged the same price across the globe.

CS3 was ok but had some minor issues but nowhere near as bad as CS6 onward - even CS4 and CS5 did not have the amount of problems that CS6 onwards had/has.

A note to ADOBE - FIX THESE GODDAM ISSUES!!!!!!

I know I sound repetitive of my earlier posts but maybe if adobe sees it they might (sarcastic cough) take notice...

We should all band together and demand a full refund for the faulty software.... who is with me here???

S

sk3pt1c_1ndustr13s

Participant

This is ridiculous, I just installed the CC trial for DW and tried all the solutions here and it still crashes when i rename a folder and it tries to update files.

My site has 914 html files and nothing fancy like CSS imports or anything like that.

I've had this happen with CS5, CC 2014 and the latest CC that I installed last night as a trial.

Seriously? And you want 60 euros a month for this?

CeivaKirk

Participating Frequently

Yeah... I think Adobe's suits were URGENT to move to a subscription model to stem hemorrhaging and they pushed out an underdeveloped product.

It's a decent concept, in theory, but only if it worked perfectly (or as good as the stand alone CS product)... AND at half the price. $49 USD is too much even if it worked perfectly.

I can still use my CS5 with no issues.

I have CC at work and it's okay, but I'm not paying for it. I also have to keep my local sites small because large sites freeze DWCC.

Preran

Community Manager

Hi all,

If you have a purchased version of Dreamweaver, and continue to face problem with crashes despite the usual troubleshooting steps mentioned in this document Do-it-yourself troubleshooting kit for Adobe Dreamweaver, send me your details. We will get in touch with you for investigation. We will need your Adobe ID, location, and phone number. Click my picture and use the message option to send me this information.

Thanks,

Preran

Z

zuhloobie

Participating Frequently

I'm "glad" to hear I'm not the only one having crashes. Thought I was going crazy. 8 times out of 10, DW crashes on close. 5 times out of 10, DW crashes on startup. Like right now. And I have work to do.

Windows 7 64 Bit.

Going to get rid of this BETA version garbage of DW and reinstall CS6. Ridiculous.

Don't get me started on the genius idea to take away the ability to "collapse selection".

A

alvinedyvane

Participant

I have so many issues with DWCC on OSX. As stated often if I flip sites, save a file, try and upload, it freezes. Its become pretty much unusable and has been for a while now. Im clearly not alone. These days its about Sublime and Brackets for me, I just cant work with DWCC, its something I open and regret, so I dont bother

CeivaKirk

Participating Frequently

Yeah... I used to like Dreamweaver but it's not built for the true power user. I don't think it has changed as much as my workload. I don't have problems with it if the sites I work on are relatively small — a few hundred files — but I now deal with sites that sometimes have half a million files and it's just not built for that.

Sublime and Filezilla is what I use often.

CeivaKirk

Participating Frequently

My solution to this annoying "feature" is to go to Dreamweaver > Preferences > General (on left) > then Uncheck "Enable Related Files."

Then, just open all your files as separate files... which is what I always do anyway.

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