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carla45979755
Participant
April 10, 2019
Answered

Dreamweaver Crashing [CrowdStrike AV]

  • April 10, 2019
  • 2 replies
  • 1295 views

Hi

Whenever I use Dreamweaver, it randomly crashed on me, and there are some major glitches in the CSS Designer, sometimes the panel disappears, but if you continue typing, the data remains.

Carl

This topic has been closed for replies.
Correct answer Preran

We have seen instances of Dreamweaver crashing on Mac OS where the anti-virus software CrowdStrike was installed. If you have this software running on your computer, update to the latest version of CrowdsStrike where this issue has been fixed and let us know of your observations.

Let us know if this is not the case with you, and if you still need assistance.

Thanks,

Preran

2 replies

Preran
PreranCorrect answer
Legend
April 10, 2019

We have seen instances of Dreamweaver crashing on Mac OS where the anti-virus software CrowdStrike was installed. If you have this software running on your computer, update to the latest version of CrowdsStrike where this issue has been fixed and let us know of your observations.

Let us know if this is not the case with you, and if you still need assistance.

Thanks,

Preran

F
frankm-vz
Participating Frequently
April 10, 2019

I do not have CrowdStike installed on my work computer. What else could be causing it to not launch or crash? I haven't been able to use Dreamweaver since Monday morning.

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 10, 2019

Preran-

After working with the IT department here it turns out it is indeed CrowdStrike. There is no way for me to detect or see that CrowdStrike is installed or connected to this computer as it was explained to me it's all over the network.

This means I have no control to turn it on or off or I don't know how.

-Frank


Tell your IT dept there is a known problem in CrowdStrike and they need to get the latest update installed on the network ASAP.

Nancy O'Shea— Product User & Community Expert
BenPleysier
Community Expert
BenPleysierCommunity Expert
Community Expert
April 10, 2019

Hi Carl,

Unfortunately, we cannot see what you are experiencing. It would help if you came with specifics, starting off with the OS and version of Dreamweaver. If possible, also give us a sequence of events that lead up to the problem.

Also have a look at Dreamweaver system requirements

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