Known Participant

Question

Dreamweaver CS6 keeps crashing

Forum|Forum|13 years ago
August 1, 2012
4 replies
24675 views

I'm so frustrated. I can't bill my client for crashing time lost.

I'm using CS6 on a Mac Pro running 10.7.4.

I'm building a PHP site, but right now, all I'm doing is filling in the content on the home page. I do not understand what I'm doing to make it crash.

I am using a plugin for Project VII - their Column Composer script, their Menu Magic plugin, and their Image Rotator plugin. These use JavaScript. And some JS for a donation button.

I haven't set up a dynamic server. I'm just uploading it to my test server. I'm not getting an error message. My application window just disappears and the app closes itself.

As I said, all I'm doing is entering content. Copy and paste some text from a Word file, refresh the properties panel so I can assign it a header tag, and crash. Crash. CRASH! Heck, I can hand code all this - I'm proficient in CSS, but then I might as well get BBEdit.

Let's just say I'm saving VERY OFTEN!

Can anyone help, please?

This topic has been closed for replies.

J

JoshuaNeilRubin

Participant

FWIW, I fixed a similar problem with DW5 under Windows XP. I had persistent startup crashes. None of Adobe's suggested fixes worked. If I renamed (or deleted) DW5's preferences, DW5 would recreate its preferences and then crash without ever showing any interface.

What finally worked was to rename (or delete) the startup script files at C:\Program Files\Common Files\Adobe\Startup Scripts CS5\Dreamweaver\dreamweaver-11.0\ No problems since. Haven't looked to see what the comparable path is for the Mac or later Windows.

Joshua Neil Rubin

A

Anonymous

I am also running DW CS6 on Mac (OS upgraded to ML) and regularly get crashes happening. Pages I am working on contain PHP. Fortunately I am saving regularly as I am testing each iteration on a remote server so I save before syncing.

Development is being done in Split View with code on left and design view on right. I have not detected any real pattern to the crashes apart from them being quite often (3 times in one 2 hour sitting). For each crash I am submitting the crash report.

I am assuming that the software is staying up to date. Adobe Updater has regularly been telling me abouot and installing updates. Cannot recall seeing any recent DW update though.

The sooner this is fixed the better. It is really quite annoying.

Y

Yalpi

Community Manager

Hi,

Since there has been no update by the thread owner after my previous comment, I am guessing the Crash reported in this thread description is now resolved. If not please forward the Crash Report to my Email ID yprasad@adobe.com.

Gdw35,

Some of the Dreamweaver users who have upgraded to Mac OSX 10.8 from 10.7 have been facing crashes due to the changes made during OS upgrade and got resolved with Dreamweaver re-installation. Can you please try re-installing the Dreamweaver.

Meanwhile if you can please forward the Crash report to yprasad@adobe.com or the Email ID you used to submit the Crash report, I can get back to you with status on the same.

Regards,

Yalpi Shiva Prasad

Adobe Dreamweaver Team

G

Grant64

Participant

Hi Yalpi

My work user ID is Gdw35. I am posting this from my personal user ID. The problem occurs on my system at home (personal copy). Later this evening I will check if any of the crash reports remain and send them through to you. I will then remove and re-install Dreamweaver to see if this resolves the problem.

My question to you is, do I just remove and re-install Dreamweaver on its own or should I do that to the entire CS6 Suite (I have Design and Web Premium)?

TJenningsFineArtAuthor

Known Participant

Well, I updated DW and Extension Manager last night, and I went to style some text from the properties panel (again), and did a refresh, which didn't take, then did a refresh again, and Dreamweaver CRASHED!

It looks like hitting "Refresh" is what's doing it. I could be wrong.

Y

Yalpi

Community Manager

Hello,

Can you please submit the Crash Report and also if you can mail me the Crash Report at yprasad_@_adobe_._com, we can check on what might be causing the crash.

Regards,

Yalpi Shiva Prasad

Adobe Dreamweaver Team

Jon Fritz

Community Expert

I don't know where the crash report is, and that doesn't look like a legit email address, especially with you only having 18 posts. It seems to be being caused by using "Refresh" in the proeperties panel. As long as I don't click that (and I hand code), it stays stable.

It's a good address, they do that to avoid spam bots harvesting their email address, just leave out the underscores.