Dreamweaver CS6 with Sellerdeck extensions

[reliable_Sunflower16B8]

I have recently upgraded from Adobe Master Collection CS5 to CS6.

All seems well, but when I try to access the extensions for the Sellerdeck ecommerce package in Dreamweaver I get the error message:

"The following Javascript errors occurred. Unable to open script file

C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS6\configuration\Inspectors\act_common.js (Error 2)"

It worked ok in CS5 - does anyone have any suggestions?

[Jon Fritz]

Hopefully you purchased CS6 years ago before Adobe EOL'd it. Adobe no longer supports, updates or sells any Creative Suite software in any country. Anything purchased recently is fairly likely to be pirated, filled with malware, or an illegally sold volume license that runs the risk of being revoked and disabled.

If it is an old, valid copy of DW, have you tried any of the troubleshooting steps here: https://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs6-cc.html  

[reliable_Sunflower16B8]

Many thanks for your posting  - my apologies for being slow to reply.

I was interested in your comments about illegal CS6 software.

Surely, any Adobe software that comes with a licence key that works during installation should be valid?

Or have I overlooked something?

[Jon Fritz]

While Adobe was using the Creative Suite activation format, they also sold volume licenses, meant for large businesses to install many copies of the same programs across their production floor. A pretty significant number of scam artists ran with purchasing volume licenses with the intention of selling seats to third parties at a "too good to be true" price in order to pull as much money in as possible in a short amount of time.

Adobe caught wind of this scheme and was able to determine which volume license activations were being used by multiple third parties. They then took the step of deactivating licenses as they find them, to stop these companies in their tracks. 

Unfortunately, anyone who purchased the software from those scam artists will find their copy will no longer activate due to the license revocation with a message "License Revoked".

It's fairly easy to tell if that was the case, even before installing the software and getting the License Revoked message, because Adobe never sold Dreamweaver for less than $300 US, and no longer sells any version of Creative Suite Software. Most, if not all of the scam companies, will mark it down heavily, with 30-50% off of the retail price, to get victims to bite, and by the time the license is revoked, and the end user needs to reinstall for any reason, it's too late and the company is gone, with no alternative but to get a subscription Creative Cloud or purchase some other software.

It is very common for people who never purchased the physical media to have gone online to download a digital bargain, only to find out a year or two later that they were scammed.

[reliable_Sunflower16B8]

Many thanks for your posting - that was very interesting.

Does this mean that the test for legitimate software is that it comes with original Adobe-branded media?

[Jon Fritz]

Well, it's much, much more likely the physical copies are legitimate. Though some scammers did go the extra step to produce authentic looking packaging. Adobe and thier Authorized Resellers (there used to be a list of the only companies Adobe did business through) also sold legitimate digital copies of CS software, so the water can be pretty muddy when it comes to what's legit and what isn't.

Generally, the price of the software is the most telling sign. Like I mentioned, Adobe was charging $300 for Dreamweaver, right up to the day they stopped selling CS software.

Now, I'm sure they had a sale here or there, or special pricing for upgrading, but the price really didn't fluctuate during the program's lifecycle. In my experience in these forums, if a customer paid $150-$200 for a digital download of DW, they're also pretty likely to be complaining it won't activate anymore.

[reliable_Sunflower16B8]

Many thanks for your postings - it's pretty enlightening!

[BenPleysier]

CS5 requires extenders with a .mxp extension, CS6 requires extenders with a .zxp extension.

For more information, get in touch Sellerdeck.

[reliable_Sunflower16B8]

Many thanks for your posting.

I have tried it with the .zxp extsnion but get the same result.

[Nancy OShea]

Recently updated?!  My gosh, CS6 is 10 years old!!!  It's discontinued and unsupported.  Why would you want to use outdated web authoring software?  It think it's fair to say that your extension is equally outdated and not compatible with CS6.

Best advice, get modern software that understands current web technologies.  Or use a 3rd party shopping cart service with a CMS like Woo Commerce for WordPress or Shopify.   Whichever cart you use, make sure it's PCI Compliant and compatible with your bank and payment Gateway so you can get paid.

[reliable_Sunflower16B8]

Many thanks for all the postings on this subject.

After further investigation, I think the problem may lie in version incompatabilities between the different versions of Sellerdeck and Dreamweaver.

With the Sellerdeck 14 Dreamweaver extensions the problem doesn't occur - it only occurs with the later Sellerdeck 16 extensions and later - but the difficulty is that the Sellerdeck 14 extensions don't seem to be compatible with later, more current, versions of Sellerdeck, such as 18.

On the more general point of why I continue to use CS5/CS6 - it's because CS5 has done pretty much all I need and I don't like the subscription model - I prefer outright purchase of  perpetual liecnces.

[Jon Fritz]

On the more general point of why I continue to use CS5/CS6 - it's because CS5 has done pretty much all I need and I don't like the subscription model - I prefer outright purchase of  perpetual liecnces.

By @reliable_Sunflower16B8

Just an FYI, Adobe has never "sold outright perpetual licenses". All licenses were/are active at Adobe's discretion, for as long as they decide to continue supporting them (it was in the EULA, even back then). 

CS2 and CS3 are gone with no way to legally install them any longer. I'm not 100% on CS4, some say the activation servers are gone, but I haven't tested my old copy. If true, CS5/5.5 and CS6 are all that's left from Adobe's old licensing scheme.

It's only a matter of time before all CS activation servers are shut down and the programs become uninstallable.

I guess, what I'm trying to say is don't be surprised when one day, in the not-too-distant future, your legacyware stops working without any update on your end. 

[reliable_Sunflower16B8]

Many thanks for your posting - that's pretty interesting.

If the programs become uninstallable, would existing installations continue to work?

So far (and for many years), my CS5 and CS6 seem to be working ok and the downloads are still available from the Adobe account - although I've recently had problems installing the CS6 upgrade on a  second machine, with the CS6 app stating that it cannot connect to the internet - depite the fact that I can access the Adobe activation servers ok on that machine from outside the app.

I'm still trying to figure out what the problem is there - I've tried everything in the following link without success:

How to resolve connection errors with Creative Suite applications (adobe.com)

[Jon Fritz]

None of the old installers have been updated in at least 10 years. It's possible your OS is just starting to surpass any forward-thinking Adobe may have used while creating the software for Windows XP. 

I know there are a few older versions of DW that will not function on the latest Mac OS at all. It might be boiling down to "it was never designed for your modern system" but it might be worth modifying your Compatibility Mode settings while installing to see if it makes a difference.

[reliable_Sunflower16B8]

Many thanks for your posting.

In fact, the machines on which I have problems installing tha CS6 upgrade with error message "Cannot connect to the internet" are running Windows XP and Windows 7 - I use these for working on legacy software.

The installation of the CS6 upgrade worked well on Windows 10.

[Nancy OShea · Accepted solution]

The machines on which I have problems installing the CS6 upgrade with error message "Cannot connect to the internet" are running Windows XP and Windows 7 - I use these for working on legacy software.

By @reliable_Sunflower16B8

==========

@reliable_Sunflower16B8,

TLS 1.1 is end of life.  You need at least TLS1.2 to connect to Adobe's servers.

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

Windows 7 users with Service Pack 1 can get this Easy Fix from Microsoft.

XP is no longer supported by Microsoft and should not be used.

[reliable_Sunflower16B8]

Many thanks for your posting.

That was brilliant!

Using the EasyFix with Windows 7 to enable TLS 1.2 has enabled the Adobe CS6 apps to connect through to the Adobe registration servers, so the CS6 apps now work perfeetly on the Windows 7 machine.