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groggie
groggie
Participant
October 21, 2018
Answered

Dreamweaver Installer CC doesn't build properly when 'run' on Win 7.

  • October 21, 2018
  • 1 reply
  • 313 views

Hi, just bought a month by month use of DW CC. Dreamweaver_setup.exe downloaded ok, but when I went to run it - I logged on ok, on the 2nd page only the top half built. After "Remeber my credentials, there is nothing - as per below img.

I assume that is not correct as you can't go further or submit it ! !

I downloaded it again, and same result.

I can't find anything in the forums to deal with this problem. Any suggestions please. Thanks Greg

This topic has been closed for replies.
Correct answer Nancy OShea

The procedure is to Install Creative Cloud  Desktop App first.  From there, you install & update Dreamweaver CC.

Download Creative Cloud desktop app

1 reply

BenPleysier
Community Expert
BenPleysierCommunity Expert
Community Expert
October 21, 2018

Hi and welcome to the fold. Please keep in mind that this is a user2user forum. As such, we are not always up to date with what Adobe is doing.

I have not come across the screen that you have shown which leads me to ask if you downloaded the program using the Adobe Creative Cloud app.

Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
groggie
groggieAuthor
Participant
October 21, 2018

Hi Ben, thanks. I downloaded from here https://creative.adobe.com/products/download/dreamweaver/starter - this page opened up after I paid!

So, I don't think the download was using the app? Regret paying now. How can a 'simple' procedure have a fault. It is not like Adobe is a small company! :-) thanks. Greg

groggie
groggieAuthor
Participant
October 22, 2018

The procedure is to Install Creative Cloud  Desktop App first.  From there, you install & update Dreamweaver CC.

Download Creative Cloud desktop app


OK, thanks for that Nancy, I will try that. Do I have to uninstall anything first before installing the app?

If you are correct, why after you click pay, and it processes, then the Adobe https://creative.adobe.com/products/download/dreamweaver/starter page automatically opens in another browser tab and the Dreamweaver_Set-Up.exe has automatically started downloading and the info on the page says-

"1. Find and open Dreamweaver_Set-Up.exe .  2. Follow instructions to install Dreamweaver CC and the Creative Cloud desktop app." ??

Surely if that process is wrong it should be altered/corrected!

Moderator edit: I think that this is for Preran​ to action.

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