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A
AndyPond
Participant
January 27, 2017
Question

Dreamweaver won't open!

  • January 27, 2017
  • 1 reply
  • 386 views

Dreamweaver CC 2017 on Windows 8.

Problem: Application opens and immediately starts updating cache. At 3427/5050 is freezes and crashes.

1. I have uninstalled the app, not keeping app data, and tried a clean reinstalled but get the same cache, same start up problem.

2. I have deleted the personal configuration folder, which regenerates at statup, but get the same cache, same start up problem.

Can anyone help?

    This topic has been closed for replies.

    1 reply

    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    January 27, 2017

    You can't switch sites at all, right? It just starts trying to load the program and crashes before you can do anything?

    If that's the case, this is what I would try...

    1. In your OS, outside of DW, change your site's root folder name slightly (add a 1 or something)
    2. Open DW
    3. If DW opens normally (your site won't have any files), go to Site > Manage Sites
    4. Click your site that's having issues and hit Edit
    5. Click Advanced Settings
    6. Click Local Info
    7. Uncheck Enable Cache
    8. Hit Save
    9. Close DW
    10. Go back to the folder you changed and change it back to the original name
    11. Re-open DW

    A
    AndyPondAuthor
    Participant
    January 30, 2017

    Thanks for the reply Jon,

    After I posted I tried clicking 'stop' frantically as soon as it started caching. After several tries it actually stopped caching and Dreamweaver opened. I then deleted all my sites, which I had previously backed up to CC, and will re-import them one at a time and see what happens. This has happened before but hadn't had the continuous cache issue before and I'm still not sure why the apparently empty config folder was still picking up previous settings despite renaming, deleting and eventually re-installing.

    Anyway here's to a fresh start ... again :-)

    Andy.

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