Known Participant

Question

Dreamwever 2021 Load failure

I have accessed Creative Cloud Desktop and attempted to Open Dreamwever 2021

Click on the Open tab, Dreamwever 2021 starts to Initialise files and then just hangs

The next stage is for Dreamwever to flag "Not Responding"

This issue has been a problem for the past few days and I need an urgent solution -- particularly as we are paying for the service.

We have a Windows 10 Pro machine less that 2 week old !!!!

Please advise ASAP how to resolve.

Thank you

Murray

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Community Expert

If that doesn't work, uninstalling/reinstalling from the CC Desktop App will usually solve the issue.

Known Participant

Hi Jon. 1st comment -- how on earth could I restore preferences when the app doesn't load in the first place -- that aside 🙂

I have uninstalled Dreamweaver and reinstalled via the Creative Cloud app but still getting the same error. Just hangs and then throws an error.

So what next ?? This appears to be so flakey ?? Help - I need to get on and complete som design changes.

Thanks

Murray

Legend

Jon -- will resend my message:

Hi Jon. 1st comment -- how on earth could I restore preferences when the app doesn't load in the first place -- that aside

I have uninstalled Dreamweaver and reinstalled via the Creative Cloud app but still getting the same error. Just hangs and then throws an error.

So what next ?? This appears to be so flakey ?? Help - I need to get on and complete som design changes.

Thanks

Murray

did you follow the exactly the steps indicate by @Jon Fritz ?

and / or the cleaner tool, just in between uninstalling and resintalling Dreamweaver

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