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Gordon7000
Participating Frequently
December 20, 2016
Answered

DW 2017 CC no longer shows Real Time Preview

  • December 20, 2016
  • 2 replies
  • 2483 views

Since installing the latest DW CC update this morning, and restarting the PC, DW will no longer display the Real Time Preview in the browser. It was working perfectly before the update was installed. I'm using Windows 10 with an Intel i7 processor PC.

Message received in browser (Firefox and Chrome): You tried to access an external HTML page, which can not be opened on the device for preview. Open the page in Dreamweaver to preview the page on the device.
This topic has been closed for replies.
Correct answer Nancy OShea

Totally unsatisfactory response for a problem caused by DW update. your programmers should be able to provide a patch. I will be cancelling my subscription to Dreamweaver if this cannot be resolved soon.


Gordon7000 wrote:
Totally unsatisfactory response for a problem caused by DW update.

How can you be so sure it was caused by the 2017.1 update?  I have the exact same update & no problems with Real Time Preview -- Win10, 64 bit. 

Did you try restoring Preferences yet?

Unusual behavior in Dreamweaver? Try restoring preferences.

Nancy

2 replies

K
Kratika Agarwal
Participating Frequently
August 21, 2018

Hi,

We have addressed this issue in our latest Prerelease build. The fix is available to try out in prerelease build.

Please go to the link Adobe Prerelease and install the latest build 11167.

https://forums.adobeprerelease.com/dwalpha/discussion/367/dw-latest-build-11167-is-availab le

Thanks

Kratika

Dreamweaver Team

K
Kratika Agarwal
Participating Frequently
October 15, 2018

Hi,

Dreamweaver 19.0 is live. It can be downloaded from creative cloud Desktop application.

Please refer to release notes:

Release notes for the 2019 of Dreamweaver CC

Thanks

Kratika Agarwal

Adobe Dreamweaver

BenPleysier
Community Expert
BenPleysierCommunity Expert
Community Expert
December 20, 2016

Try Deleting a corrupted cache file

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G
Gordon7000Author
Participating Frequently
December 20, 2016

Deleted WinFileCache*****Dat but problem is still present. (Closed DW first, and restarted later.)

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
December 21, 2016

Totally unsatisfactory response for a problem caused by DW update. your programmers should be able to provide a patch. I will be cancelling my subscription to Dreamweaver if this cannot be resolved soon.


Gordon7000 wrote:
Totally unsatisfactory response for a problem caused by DW update.

How can you be so sure it was caused by the 2017.1 update?  I have the exact same update & no problems with Real Time Preview -- Win10, 64 bit. 

Did you try restoring Preferences yet?

Unusual behavior in Dreamweaver? Try restoring preferences.

Nancy

Nancy O'Shea— Product User & Community Expert
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