Skip to main content
DavidSteinDesign
DavidSteinDesign
Participant
October 23, 2017
Question

DW 2018 freezing when updating site cache

  • October 23, 2017
  • 3 replies
  • 2772 views

I'm using ExpanDrive to access content on an Amazon Cloud Drive account. It basically mounts the cloud drive to appear as if it's a local drive.

Prior to the update, DW '17 was able to work with ExpanDrive.

After updating, whenever the site cache has to be re-created, it gets stuck and either maxes out CPU processing or freezes and activity monitor reads, "Dreamweaver not responding".

After some trouble shooting, it seems that if I can disable the site cache, it doesn't get hung up but then I'm unable to "get" files from the remote site (connection tested and it's successfully connected). Also, it takes a long time for the interface to respond... it then appears there is some latency to placing cursor and when I can begin typing in documents. Scrolling also appears effected by the cache being disabled.

I have also re-set the prefs for DW 18 when starting it up which didn't help much.

Running OS X Sierra 10.12.6 (16G29) on a macbook pro w/ 16 GB ram.

Any suggestions or others w/ similar issue?

This topic has been closed for replies.

3 replies

A
Adobe Employee
ayushrathi
Adobe Employee
October 30, 2017

Hi David,

I tried having files on Amazon Cloud Drive and Google Drive as well but was unable to recreate it.

Could you please let us know the number of files that were there in the site you were trying to access.

Thanks and Regards

Ayush Rathi

A
Adobe Employee
Abhijit Apte
Adobe Employee
October 24, 2017

Hi David,

I tried having files on Amazon Cloud Drive as well as Dropbox and was unable to recreate this at my end.

Would you help us with the following information -

Select Dreamweaver process in Activity Monitor and select View>Sample process

pziecina
pziecina
Legend
October 23, 2017

Dw is known to have problems when used with files not on the local drive. Mounting a cloud drive as a local drive does not unfortunatly make it a local drive, as it is still not part of the OS's set up.

When you are experiancing cursor or function lag, this can also be caused by working with a none local drive.

B i r n o u
B i r n o u
Legend
October 24, 2017

hello Paula,

I had a lot of trouble , as describe, I mean experiancing cursor of function lag, DW hanging and not responding anymore until that I force to quit... and I was on pure loca Drive, and hard drive physically SATA connected...

now since quite a while I'm working on a remote synology server system as local drive for the entire studio and projects... that doesn't work certainly not better ... but especially not worse

pziecina
pziecina
Legend
October 24, 2017

I thought that whatever the remote aspect of the drive, the passive mode was more or less clement with latency


Unfortunatly not.

With a cloud drive the connection speed no matter how fast ones internet connection is, is still subject to -

  • The speed of the software that is using the drive
  • The speed of the software mapping the drive
  • Normal connection problems assosiated with the internet, these are made worse by whatever background internet processes are being used by the users OS.

Local servers connected to a computer via a router are only limited by the connection between the computer and router. What can limit these is the priority that the mounting software assigns to the connection, if someone sets the drive to be used as simple data storage with no cache then trying to work with files directly on the drive can be slow.

The problem for users with the above is that the simple set-up dialogue only asks what the use of the drive will be, and then assigns default settings. Those settings may 'choke' the connection when one works directly with the files stored on the drive, causing the problem reported even though it is not a pure cloud drive.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices