DW Copy paste (and other menu functions) not working

Contributor ,
Apr 19, 2020 Apr 19, 2020

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Using DW v 20.1 under Windows 10 64-bit, many menu functions are grayed out/nonfunctional. Includes copy, cut, paste, about Dreamweaver, open, close, close all, etc.

 

With a file open and with text selected, this is the status of my Edit menu:

John_Allred_0-1587312321857.png

I have uninstalled and reinstalled DW. This issue does not occur in other Adobe CC apps.

 

I saw this issue cropped up a bit in 2017 and 2018, but I haven't seen more recent complaints. Advice would be greatly appreciated.

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correct answers 1 Correct answer

Community Expert , Apr 19, 2020 Apr 19, 2020

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Contributor ,
Apr 19, 2020 Apr 19, 2020

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For whatever insight it may provide, here is the status of my File menu:

John_Allred_0-1587312986086.png

 

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Community Expert ,
Apr 19, 2020 Apr 19, 2020

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1. Switch to Live View from your Document Toolbar.

2. Make certain the active tab is Source Code, not a dependent file tab.

3. Ensure that underlying code is error-free, denoted by a green checkmark in a circle. 

See screenshot.

 

Dreamweaver workspaceDreamweaver workspace

 

Post back if you still need help.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Contributor ,
Apr 19, 2020 Apr 19, 2020

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Thanks, Nancy. That didn't do it for me. To get a green check mark, I created a new HTML file with only doctype, html, head, and body tags. Plus, an H1 and a P. Most of my menus are still grayed out.

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Community Expert ,
Apr 19, 2020 Apr 19, 2020

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Are you working within a defined local site folder on your primary hard drive?

 

Site > Manage Sites -- Local Site FolderSite > Manage Sites -- Local Site Folder

 

Is your local site selected in the Files Panel?

 

Files Panel (F8), Local FolderFiles Panel (F8), Local Folder

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Contributor ,
Apr 19, 2020 Apr 19, 2020

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Yes, ma'am.

John_Allred_0-1587341419957.png

 

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Community Expert ,
Apr 19, 2020 Apr 19, 2020

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Try Restore Preferences.

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Contributor ,
Apr 20, 2020 Apr 20, 2020

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This is close to becoming a pattern with us, Nancy. Last time I had a Dreamweaver issue, you suggested resetting my preferences, too. It worked then, and it worked now. I'm going to put a sticky note on the edge of my browser for how to reset the app.

 

Thanks, once again!

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Community Expert ,
Apr 20, 2020 Apr 20, 2020

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Unfortunately, the files that store preferences are easily corrupted.  It's not just in Dreamweaver.  It's all Adobe products. 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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