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FTP error when trying to upload files.

Engaged ,
May 16, 2023 May 16, 2023

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I am not sure if it is a bug. Fist time happening to me. The curious thing is that with Filezilla (other app to manage sites with FTP), all works fine, no issues. I don‘t undestand why with DW is happening this. Here are the two screenshots, one with the message error and other with the FTP log. 

I tried also deliting all and creating a new site. Some where I read that I have to match the clocks of the server and my equipment. Or should I report as a bug?  Adobe recommends to put the IP address on the URL Web field, but it is shared IP and I go it throught the address bar, I get an error message. In the control panel of my proviuder I gave permissions 777 (temporarily, of course), but nothing. Orientations, please.

dw-ftp-log.pngdw-ftp-error.png

 

 

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Error , How to , Interface , Other , Performance , Product issue

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correct answers 1 Correct answer

Community Expert , May 21, 2023 May 21, 2023

Your budget host might be using older connection protocols. 

Try reverting to a previous version of Dreamweaver. 

 

 

 

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Community Expert ,
May 16, 2023 May 16, 2023

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I think you have entered the wrong root directory.  If unsure, ask your hosting provider what root directory to use.

See my screenshot below as an example.

CC-RootFolder.jpg

 

Click the TEST button to confirm connection.  Failing that, click on More Options.  See screenshot.

 

CC-MoreOptions.jpg

 

Hope that helps.  Post back if you more questions.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Engaged ,
May 21, 2023 May 21, 2023

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public_html is the rrot folder for my main site. For other secondary sites I use the root folder, the path they tell me and is correct because with even few data, few information I supplied, I could upload my files using FILEZILLA. I tried to do it in DW, going for all the possible combinations of the web root directory with slash, without slash, but no success.

I will report it to DW next time they launch me the survey for recommendation. Or maybe inthe advanced settings tab, Do I hace to configure something? ASP server... etc. or just nothing is OK? I am using econocmic server of the provider, shared hosting Linux environment. Thank U.

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Community Expert ,
May 21, 2023 May 21, 2023

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Your budget host might be using older connection protocols. 

Try reverting to a previous version of Dreamweaver. 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Engaged ,
May 22, 2023 May 22, 2023

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Thanks for your suggestions, but I will not go back to older version just for this. I use Filezilla, it works fine and that's it. Let's see what happens with future versions. Thank U again.

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Community Expert ,
May 22, 2023 May 22, 2023

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I will not go back to older version just for this. I use Filezilla, it works fine and that's it. Let's see what happens with future versions. Thank U again.


By @limakid2015

===========

That's fine. 

 

Budget hosting is rarely a bargain. You pay for it one way or another. 

 

Good luck with your project.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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