get trial ended message when I have a valid subscription

[jlanday]

I have a subscription to Creative Cloud and it is paid up.

When I installed Dreamweaver 2017 (OSX) it said I was in a trial.  Now it says the trial is over. I can't seem to get it to properly know I have a subscription (all of this was afte having wiped ALL adobe settings and products from my machine due to other errors -- directions from Adobe forums).

Now when I try to run Dreamweaver I get:

"Adobe Application Manager, required to start your trial, is missing or damaged."

I reinstall Application Manager and get the same thing...

I uninstalled Dreamweaver and reinstalled and get the same thing...

help

[Nancy OShea]

Go to Help.

Sign-Out of DW.

Sign-in with your paid Adobe ID and Password.

Nancy

[jlanday]

I've done this MULTIPLE times (including reinstalling the Creative Cloud app, Dreamweaver, Acrobat -- to try that also), rebooting, etc. with no luck. All think I'm on a trial and I always get this error saying the app manager is missing or damaged.

[Nancy OShea]

Try the troubleshooting tips in this link

Stop Creative Cloud from reverting to trial mode

[jlanday · Accepted solution]

didn't work. had to give remote access to adobe support who couldn't fix it until wiping entire adobe apps/settings again and reinstalling everything and messing with permissions AGAIN.