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I just subscribed the 7 days trial for Adobe Dreamweaver on Sunday, 15th January 2023. After filling up my details for the subscription, I got a notice that my bank account's total has been deducted as much as RM94.20 ($21.73) by Adobe. Isn't it suppose to be free? It it stated that I still got 7 days left. So what's up with the money deduction? Can someone help me?
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Your card was charged a small sum to ensure the credit card you gave them is valid. If you cancel before the trial ends, you can request a full refund.
Log-in to your account. Click on Manage Plan.
https://account.adobe.com/plans
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How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html
CONTACT ADOBE SUPPORT:
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Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html
Hope that helps.
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Thanks for writing to us. As per our internal support, refund is successful to your account. Kindly confirm on the same, else please follow the guidelines shared by Nancy.
Have a pleasant day!
Regards,
Nayan
Dreamweaver Team