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Participant
December 14, 2016
Answered

Image Hot Spot Issues

  • December 14, 2016
  • 1 reply
  • 361 views

Hey y'all! I'm trying to create a hotspot over an image I've place in my HTML. I am in "DESIGN" view, so I am seeing the cross hairs to draw my hot spot, but when I click and drag either shape, nothing happens. What am I missing?

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Correct answer Jon Fritz

I can't replicate the problem under Windows 7 in CC2017.

If I had the issue though, I would try clearing the program cache and/or restoring preferences and if the problem wasn't solved, a cleaner tool reinstall...

Clear Cache - https://forums.adobe.com/thread/494811
Clear Personal Configuration Folder - https://forums.adobe.com/thread/494812
Restore Preferences (CS4-CS6) - https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
Restore Preferences CC Versions - https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
Cleaner Tool - https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

1 reply

Jon Fritz
Community Expert
Jon FritzCommunity ExpertCorrect answer
Community Expert
December 14, 2016

I can't replicate the problem under Windows 7 in CC2017.

If I had the issue though, I would try clearing the program cache and/or restoring preferences and if the problem wasn't solved, a cleaner tool reinstall...

Clear Cache - https://forums.adobe.com/thread/494811
Clear Personal Configuration Folder - https://forums.adobe.com/thread/494812
Restore Preferences (CS4-CS6) - https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
Restore Preferences CC Versions - https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
Cleaner Tool - https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Participant
December 14, 2016

The Cleaner Tool did the trick! Thank you for your suggestions.