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Participating Frequently
October 29, 2007
Answered

Instant Dreamweaver Killer??

  • October 29, 2007
  • 18 replies
  • 2502 views
Anyone get the same thing? I paste this code into a doc and DW CS3 build 3481 on Win XP just dies instantly.

Here's the code....
This topic has been closed for replies.
Correct answer
Please fix this by
1. Closing Dreamweaver
2. Set your clock to the correct time if it isn't already so
3. delete WinFileCache*.dat from
C:\Documents and Settings\[Your username]\Application Data\Adobe\Dreamweaver 9\Configuration
4. Start Dreamweaver and use it as usually
Thanks

18 replies

Inspiring
November 9, 2007
I believe that there was a potential fix posted within 24 hours of the issue
being raised.

--
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
==================


"David Powers" <david@example.com> wrote in message
news:fh1ccc$7u3$1@forums.macromedia.com...
> hatethisnamegame wrote:
>> I am posting this on Nov 8, 2007 and am really disappointed in Adobe for
>> not having issued an automatic update / fix, or at least posted an
>> updater or a solution in the support areas.
>
> This issue first came to light after clocks in Europe switched from summer
> time to winter time on 28 October. I alerted the Dreamweaver team to
> mysterious crashes involving PHP. Within 36 hours, with the help of many
> people in this forum and expert advice from the development team, the
> solution was worked out. It was posted widely on this forum, and I blogged
> about it to get the information out to as many people as possible.
>
> In the meantime, Adobe investigated further; and with the help of scripts
> provided by people who experienced crashes, one of the quality engineers,
> David Alcala, managed to reproduce the problem. This led to the
> publication of a technical note, which was widely publicized:
>
> http://www.adobe.com/go/kb402776
>
> The technical note refers only to PHP and ASP, but it appears that some
> ColdFusion users have also been affected.
>
> The problem exists only on Windows, and is triggered by the automatic
> change to the computer clock at the end of summer time. Although it's
> impossible to say with any certainty, it appears that the clock change in
> Windows corrupts a cache file in Dreamweaver. No update has been issued
> because the cache file is unique to each user. Clearing the cache by
> deleting it solves the problem.
>
> I'm sorry it's taken you so long to find the fix, but this issue and its
> solution have been widely discussed in these forums over the past couple
> of weeks. The technical note I referred to also comes up if you search for
> "crash" in the Dreamweaver Knowledgebase.
>
> --
> David Powers, Adobe Community Expert
> Author, "The Essential Guide to Dreamweaver CS3" (friends of ED)
> Author, "PHP Solutions" (friends of ED)
> http://foundationphp.com/

Inspiring
November 9, 2007
hatethisnamegame wrote:
> I am posting this on Nov 8, 2007 and am really disappointed in Adobe for not
> having issued an automatic update / fix, or at least posted an updater or a
> solution in the support areas.

This issue first came to light after clocks in Europe switched from
summer time to winter time on 28 October. I alerted the Dreamweaver team
to mysterious crashes involving PHP. Within 36 hours, with the help of
many people in this forum and expert advice from the development team,
the solution was worked out. It was posted widely on this forum, and I
blogged about it to get the information out to as many people as possible.

In the meantime, Adobe investigated further; and with the help of
scripts provided by people who experienced crashes, one of the quality
engineers, David Alcala, managed to reproduce the problem. This led to
the publication of a technical note, which was widely publicized:

http://www.adobe.com/go/kb402776

The technical note refers only to PHP and ASP, but it appears that some
ColdFusion users have also been affected.

The problem exists only on Windows, and is triggered by the automatic
change to the computer clock at the end of summer time. Although it's
impossible to say with any certainty, it appears that the clock change
in Windows corrupts a cache file in Dreamweaver. No update has been
issued because the cache file is unique to each user. Clearing the cache
by deleting it solves the problem.

I'm sorry it's taken you so long to find the fix, but this issue and its
solution have been widely discussed in these forums over the past couple
of weeks. The technical note I referred to also comes up if you search
for "crash" in the Dreamweaver Knowledgebase.

--
David Powers, Adobe Community Expert
Author, "The Essential Guide to Dreamweaver CS3" (friends of ED)
Author, "PHP Solutions" (friends of ED)
http://foundationphp.com/
Inspiring
November 9, 2007
Thanks for the fix and the effort it took to figure it out.
I was experiencing the same thing with DW CS3 with CF code in select elements.
I am posting this on Nov 8, 2007 and am really disappointed in Adobe for not having issued an automatic update / fix, or at least posted an updater or a solution in the support areas. Sure get enough updates for other CS3 products.
Maybe they are sucking too much AIR to be bothered?
Correct answer
October 30, 2007
Please fix this by
1. Closing Dreamweaver
2. Set your clock to the correct time if it isn't already so
3. delete WinFileCache*.dat from
C:\Documents and Settings\[Your username]\Application Data\Adobe\Dreamweaver 9\Configuration
4. Start Dreamweaver and use it as usually
Thanks
Participating Frequently
October 30, 2007
Thanks. That's great.
Inspiring
October 29, 2007
I have come to the same conclusion, David. It was only on reading the last
post regarding this that I realized Europe and US are not on the same time
schedule.

It's a strange one, indeed.

--
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
==================


"David Powers" <david@example.com> wrote in message
news:fg4gik$qb4$1@forums.macromedia.com...
> Murray *ACE* wrote:
>> I just tried this code from a post in the DW forum -
>>
>> and it doesn't crash my CS3.
>
> Murray, if you look at some of the crash threads, you'll see that some
> people are reporting that the issue is resolved by turning the computer
> clock back to before the weekend. I have tested several of these crash
> reports on both XP and Vista. They always crash. That prompted me to open
> the files from Chapter 11 of my "Essential Guide to CS3". They also crash.
> They most definitely didn't crash when I developed and tested them earlier
> in the year.
>
> This prompted me to open the same files in Mac OS X 10.5. They don't
> crash.
>
> What appears to be the common feature? Windows, plus the fact that the
> clocks went back in Europe over the weekend. Why doesn't it affect you?
> The one clear difference is that you're in the USA, which is no longer in
> sync with Europe on daylight saving time. I suspect that if you changed
> your computer's time zone to a European one, you might experience the same
> results. What is odd is that this doesn't affect DW 8.0.2. The crashes
> occur only in CS3 on Windows.
>
> I have sent a private email to a couple of senior members of the DW team
> asking them to get on this case ASAP. There are just too many reports of
> crashes for it to be a coincidence.
>
> --
> David Powers, Adobe Community Expert
> Author, "The Essential Guide to Dreamweaver CS3" (friends of ED)
> Author, "PHP Solutions" (friends of ED)
> http://foundationphp.com/

Inspiring
October 29, 2007
Murray *ACE* wrote:
> I just tried this code from a post in the DW forum -
>
> and it doesn't crash my CS3.

Murray, if you look at some of the crash threads, you'll see that some
people are reporting that the issue is resolved by turning the computer
clock back to before the weekend. I have tested several of these crash
reports on both XP and Vista. They always crash. That prompted me to
open the files from Chapter 11 of my "Essential Guide to CS3". They also
crash. They most definitely didn't crash when I developed and tested
them earlier in the year.

This prompted me to open the same files in Mac OS X 10.5. They don't crash.

What appears to be the common feature? Windows, plus the fact that the
clocks went back in Europe over the weekend. Why doesn't it affect you?
The one clear difference is that you're in the USA, which is no longer
in sync with Europe on daylight saving time. I suspect that if you
changed your computer's time zone to a European one, you might
experience the same results. What is odd is that this doesn't affect DW
8.0.2. The crashes occur only in CS3 on Windows.

I have sent a private email to a couple of senior members of the DW team
asking them to get on this case ASAP. There are just too many reports of
crashes for it to be a coincidence.

--
David Powers, Adobe Community Expert
Author, "The Essential Guide to Dreamweaver CS3" (friends of ED)
Author, "PHP Solutions" (friends of ED)
http://foundationphp.com/
Inspiring
October 29, 2007
David:

I just tried this code from a post in the DW forum -

<html>
<head>
</head>
<body>
<form id="form1" name="form1" method="post" action="">
<select name="select" id="select">
<?php
?>
</select>
</form>
</body>
</html>

and it doesn't crash my CS3.

--
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
==================


"David Powers" <david@example.com> wrote in message
news:fg4ccf$l96$1@forums.macromedia.com...
> PeteTheBloke wrote:
>> Anyone get the same thing? I paste this code into a doc and DW CS3 build
>> 3481 on Win XP just dies instantly.
>
> Yes, I can confirm it. Someone else reported a similar problem over the
> weekend. With your code example, I can confirm that putting PHP code in a
> select or option tag seems to cause CS3 to crash. The same code is fine in
> Dreamweaver 8.0.2. Very weird.
>
> --
> David Powers, Adobe Community Expert
> Author, "The Essential Guide to Dreamweaver CS3" (friends of ED)
> Author, "PHP Solutions" (friends of ED)
> http://foundationphp.com/

Inspiring
October 29, 2007
PeteTheBloke wrote:
> Anyone get the same thing? I paste this code into a doc and DW CS3 build 3481
> on Win XP just dies instantly.

Yes, I can confirm it. Someone else reported a similar problem over the
weekend. With your code example, I can confirm that putting PHP code in
a select or option tag seems to cause CS3 to crash. The same code is
fine in Dreamweaver 8.0.2. Very weird.

--
David Powers, Adobe Community Expert
Author, "The Essential Guide to Dreamweaver CS3" (friends of ED)
Author, "PHP Solutions" (friends of ED)
http://foundationphp.com/
Participating Frequently
October 29, 2007
Well thanks for confirming it David. I'm sure I use similar code to this all the time with no previous problems. After all, it's the kind of snippet you reel off regularly in dynamic sites. It's frustrating when you open a file and forget it's there because DW just keels over.