JAN 31, 2023: 10+ year old software can't be activated (CS6 & CC)
First let me qualify this by saying this notice went out to Adobe customers in Japan. I'm not yet sure if this applies to all geographic locations. We're still waiting for confirmation.
Translated by Google:
About "For customers using the first versions of Creative Suite 6 and Creative Cloud subscriptions (software older than 10 years): End of login support"
Always we are indebted.
From July 2022, Adobe has been sending emails with the following subjects to some administrators.
Subject: "For customers using the first version of Creative Suite 6 and Creative Cloud subscriptions (software older than 10 years): Notice of end of login support"
From October 2022, customers who are using Creative Suite 6 (CS6) or early versions of Creative Cloud subscription software will not be able to log in with a login error during installation or with license authentication when launching the product. This email notifies you that an error may occur.
At the time of sending the email, we planned to end login support on October 1, 2022, but as of October 2022, we are reconsidering the schedule.
Login support will end on January 31, 2023.
For detailed information on this matter, we plan to create a separate support page.
For details, please wait for the release of the support page.
Regarding this matter, we will inform you by email and on this forum page.
frequently asked Questions
Q: I haven't received the email, is my organization ineligible for "login support end"?
A: No. Applies to all "customers logged in and using early versions of Creative Suite 6 (CS6) and Creative Cloud subscription software applications".
Q: What happens when applications no longer support login from early versions of Creative Suite 6 (CS6) and Creative Cloud subscription software?
A: Users with subscriptions to "Creative Suite 6 (CS6) or early versions of Creative Cloud subscription software applications" cannot log in.
As a result, you will not be able to use the application.
You can continue to use "Creative Suite 6 (CS6) or early version applications of Creative Cloud subscription software" with a serial number license, but you will not be able to reinstall or reactivate the license.
Q: I have a subscription to "Creative Suite 6 (CS6) or Early Version Applications of Creative Cloud Subscription Software". Please let me know what I need to do.
A: From a security point of view, we strongly recommend updating to the latest version.
Original Post in Japanese:
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