Just Installed Dreamweaver off CC - So Slow it's Not Usable

[ZEBADIAH5FF7]

Own a web design / digital marketing company - computer specs are beast mode: Brand New Build with Perfect Cinebench Specs of 26000 on 18 cores.  i9-10980XE, 128GB Ram @ 3200GHZ, Nvidia Quadro RTX 5000 16GB Video Card, 2 NVME 2GB in Raid 0.  All on Win 10

With the above a Fresh Install of Dreamweaver runs extremely slow / low latency / extreme lag.

Please help- I need Dreamweaver to work!  This monster runs Doom Eternal at 800FPS, please render DW without issues... 

[Nayan_Kankariya]

Hi @ZEBADIAH5FF7 ,

Thanks for writing to us. Can you please try resetting Dw app preferences by performing the steps mentioned in the below KB article and see if the issue gets resolved.

KB article: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

Also can you please confirm the workflow where the slowness is observed along-with Dw version number. We will further debug and investigate the issue accordingly.

Have a pleasant day!

Regards,

Nayan

Dreamweaver Team

[ZEBADIAH5FF7]

That did not do anything.

I have Dreamweaver 21.1 on Windows 10 Pro (10.0.19042 Build 19042)

I see that many others are experiencing problems too.  When will these things be fixed.. Everything here is brand new on a $10K computer system so I know the hardware is sufficient.  

Expedited help would be appreciated or we're going to have to get rid of this program and find a new solution.  Is the latest version completely jacked up?  Should we all switch to the old version.

Thanks,

Zeb

[Nayan_Kankariya]

Hi Zeb,

Thanks for reverting on this and providing additional info. It would be great if we can have a remote connect session(details sent via private message) at a convenient time to you for debugging the issue and try fixing the same as the issue seems to be machine specific. We are not observing slowness with Dw 21.1 on Win 10 build 19042 internal machines.

Regards,

Nayan

Dreamweaver Team

[ZEBADIAH5FF7]

That would be great, because I have tried everything.. I would love some help or I will have to find alternatives.

[Nayan_Kankariya]

Hi @ZEBADIAH5FF7 ,

Thanks for providing the confirmation on remote connect session. Can you please have a look at the private message sent to you and revert on the same.

Regards,

Nayan

Dreamweaver Team

[ZEBADIAH5FF7]

I've always used dreamweaver on the frontend and have not had issues

[ZEBADIAH5FF7]

I was logged in and sharing my screen.. Made phone call and entered code and all.. I did not hear anyone

[ZEBADIAH5FF7]

So I suppose I'm wasting my time with Dreamweaver nowadays?  No support?  This is crazy.  I have switched to all available versions.  I've restored my Quadro RTX 5000's settings to factory, changed them to a dozen different configurations.  Tried all the suggestions I can find in this community.  You send me links from OLD versions of DW.  So I'm beginning to wonder if Adobe is still supporting Dreamweaver?

[BenPleysier]

Your reaction is a bit overboard. Take a deep breath and have a look at what is going on.

Your first post was one week ago. A reply was made on the same day. Your reaction was three hours ago (a week later) and now you are complaining about not getting support.

PS, your other rants are being transferred to the Holding Room, they have no added value.

[ZEBADIAH5FF7]

A bit overboard?  The support is slim to none and production is on the line.  I had an adobe account for 5 plus years with no issues then I fire it up with a new account and then it does not work really at all..

[BenPleysier]

@Nayan_Kankariya wrote:

Also can you please confirm the workflow where the slowness is observed along-with Dw version number. We will further debug and investigate the issue accordingly.

Have you done that?

Please remember that we cannot see what you can see. We need your guidance. 

[ZEBADIAH5FF7]

I have installed all versions available for Adobe Dreamweaver CC, the same issue for all of them, but with two different systems.  

All commands are delayed 1-3 seconds.  The scrolling lags 1-3 seconds during split mode, live, and just the code view even lags 1-2 seconds.  So a lot of delay.. I restored my Nvidia Settings to factory plus I've configured it many different ways.

Runs AutoDesk Inventor like a Dream with IPI of 14.35.  Runs all the other Adobe programs great.  I have not used Adobe CC for a couple years and it used to work fine on my basic laptop.  

I tried this on this super computer mentioned above, also an EliteBook 13" Laptop with same results.  

Even when I choose a basic bootstrap page from start screen it acts the same way.

My Heaven Benchmark for video processing in over 6000 and Cinebench for CPU is at 26000

I have an overseas team that remoted in to my PC to help see if they could find it and we were not successful.